Agiloft

Forward Deployed Engineer – AI Solutions

Agiloft

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Partner directly with enterprise customers to identify opportunities and unmet needs, and quickly translate loosely defined requirements into actionable, working solutions within the product.
  • Co-develop business and technical requirements with solution pattern domains.
  • Configure and deploy AI-enabled workflows using Agiloft Screens and PromptLab.
  • Translate real-world use cases (e.g., regulatory review, contract analysis, automation needs) into implemented solutions.
  • Diagnose and resolve workflow, configuration, and integration challenges.
  • Determine when to guide customers through solutions versus directly implementing on their behalf to accelerate outcomes.
  • Tune prompts and evaluate model outputs for reliability and consistency.
  • Embed AI capabilities directly into operational workflows.
  • Validate and refine AI-driven outputs to meet business requirements.
  • Define activation success criteria and usage metrics for each deployment.
  • Optimize workflows to increase sustained, repeatable usage.
  • Partner with CSMs to convert initial deployments into habit-forming workflows.
  • Ensure AI implementations translate into business outcomes customers value.
  • Train customer administrators and superusers.
  • Document implementation patterns and best practices.
  • Collaborate closely with Customer Success, Professional Services, and Product teams.

Requirements

  • Strong client-facing communication skills — able to engage both technical and business stakeholders.
  • 3–6 years of experience implementing or configuring enterprise SaaS platforms.
  • Experience working with LLM tooling and prompt engineering in applied environments.
  • API and integration experience in production environments.
  • Ability to translate business requirements into technical architecture.
  • Comfortable working independently in a fully remote environment.
Benefits
  • Medical, dental, and vision insurance
  • Short term and long-term disability
  • Life insurance and AD&D
  • Supplemental life insurance (Employee/Spouse/Child)
  • Health care and dependent care Flexible Spending Accounts
  • 401(k) with company match
  • Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non- overtime eligible) position.
  • Paid parental leave
  • Voluntary benefits including pet insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI-enabled workflowsAgiloft ScreensPromptLabworkflow optimizationAPI integrationprompt engineeringenterprise SaaS platformstechnical architecturediagnosing workflow challengesconfiguring solutions
Soft Skills
client-facing communicationengaging stakeholdersindependent workcollaborationtrainingproblem-solvingcustomer engagementdocumentationtranslating requirementsguiding customers