Hospital Operations Manager – Senior

Agiliti

Hospital Operations Manager overseeing daily operations of Asset360 program in hospital settings. Responsible for equipment management, staff supervision, and customer relationship building.

Posted 5/16/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $81,640 - $143,678 per yearWebsite

About the role

Key responsibilities & impact

Proactively manages customer on-site service program (i.e. Asset360) and provides leadership and direction to all on-site employees to ensure business objectives are achieved.
Partners with internal teams on customer meetings to promote revenue growth, cost containment and expansion of services with customers.
Conducts training for the company and customer staff on medical equipment.
Manages equipment inventory and par levels consistent with contract terms, pricing and policies.
Manages missing and lost equipment, accessories and software upgrades.
Understands and performs audits and periodic internal reviews to ensure proper business management practices are followed.
Complies with patient privacy laws in all matters.
Participates in hospital committees (e.g., Infection Control, Quality Control, Product Evaluation, Safety and Security Committees).
Integrates appropriate hospital protocols and processes into daily activities.
Recruits, trains and develops employees.
Holds self and staff accountable for completion of assignments.

Requirements

What you’ll need

Bachelor’s degree preferred or equivalent work experience
5 years of supervision/management experience and customer excellence experience
Prior work experience in hospital setting preferred
Knowledge of the healthcare industry; an understanding of hospital medical equipment is preferred
Business and financial management expertise to assist with contract management and account margin maintenance.

Benefits

Comp & perks

health insurance options for Medical, Dental & Vision plans
Short- and Long-Term Disability plans
Flexible Spending Accounts
Health Savings Accounts
Life Insurance Options
Paid Time Off
401K Saving Plan with employer match
Employee Discounts
Tuition Reimbursement
Daily Pay program
Employee Assistance Program
wellness programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer service managementequipment inventory managementauditingcontract managementfinancial managementmedical equipment trainingsoftware upgrades management

Soft Skills

leadershipteam collaborationaccountabilityemployee developmentcommunication