Hospital Operations Manager

Agiliti

Hospital Operations Manager overseeing and managing daily operations of Asset360 program in healthcare. Leading team and ensuring customer satisfaction within healthcare operations environment.

Posted 5/16/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $81,640 - $143,678 per yearWebsite

About the role

Key responsibilities & impact

Proactively manages customer on-site service program (i.e. Asset360) and provides leadership and direction to all on-site employees to ensure business objectives are achieved
Partners with internal teams on customer meetings to promote revenue growth, cost containment and expansion of services with customers
Conducts training for the company and customer staff on medical equipment
Manages equipment inventory and par levels consistent with contract terms, pricing and policies
Understands and performs audits and periodic internal reviews to ensure proper business management practices are followed
Recruits, trains and develops employees
Develop staffing and on-call schedules based on demand
Ensures accurate documentation for billing and regulatory compliance
Performs other assigned duties

Requirements

What you’ll need

Bachelor’s degree preferred or equivalent work experience
5 years of supervision/management experience and customer excellence experience
Prior work experience in hospital setting preferred
Knowledge of the healthcare industry; an understanding of hospital medical equipment is preferred
Business and financial management expertise to assist with contract management and account margin maintenance

Benefits

Comp & perks

health insurance options for Medical, Dental & Vision plans
Short- and Long-Term Disability plans
Flexible Spending Accounts
Health Savings Accounts
Life Insurance Options
Paid Time Off
401K Saving Plan with employer match
Employee Discounts
Tuition Reimbursement
Daily Pay program
Employee Assistance Program
wellness programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer service managementequipment inventory managementauditingtrainingcontract managementfinancial management

Soft Skills

leadershipcommunicationteam developmentorganizational skills

Certifications

Bachelor's degree