
SAP Support Developer
AGILITA
full-time
Posted on:
Location Type: Hybrid
Location: Berlin • Germany
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Tech Stack
About the role
- Central point of contact for our customers for SAP application support with a focus on development
- Receive, analyze and handle incident and change request support tickets and problem reports via the ticketing tool
- Analyze technical errors in ABAP programs, interfaces, forms and enhancements
- Participate in the operation and analysis of extensions and integrations on the SAP Business Technology Platform
- Implement fixes, adjustments and support changes
- Close collaboration and coordination with functional consultants in the support team to analyze/debug technical root causes
- Ensure stable and high-quality operational SAP support in the customers’ day-to-day operations
- Reproduce, analyze and permanently resolve issues on customer systems
- Document solutions, adjustments and technical workarounds
Requirements
- University degree in (business) computer science, business administration, or a comparable IT qualification with strong process understanding
- Several years of experience in SAP development (ABAP, ABAP Objects), ideally with a focus on SAP S/4HANA or S/4HANA Cloud
- Experience with form technologies such as SmartForms, SAPscript or Adobe Forms and with interface technologies such as IDoc, OData, RFC or web services
- Experience with the SAP Business Technology Platform, particularly in the areas of extensions, integration, and cloud services, is an advantage
- Experience in SAP application support and working with ticketing tools
- Analytical, solution-oriented and customer-focused mindset
- Independent, structured and reliable working style
- Team player, resilient and enjoy operational support and customer contact
- Very good German and English skills, both written and spoken
Benefits
- Individual training and development opportunities, including SAP certifications
- Open "du" culture, short decision-making paths and a helpful team
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ABAPABAP ObjectsSAP S/4HANASAP S/4HANA CloudSmartFormsSAPscriptAdobe FormsIDocODataRFC
Soft Skills
analytical mindsetsolution-orientedcustomer-focusedindependent workingstructured workingreliable workingteam playerresilientoperational supportcustomer contact
Certifications
university degree in computer scienceuniversity degree in business administrationcomparable IT qualification