
SAP Support Developer
AGILITA
full-time
Posted on:
Location Type: Hybrid
Location: Berlin • Germany
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Job Level
Tech Stack
About the role
- Central point of contact for our customers in SAP application support with a focus on development
- Receive, analyze and handle incident and change-request support tickets and fault reports via the ticketing tool
- Analyze technical errors in ABAP programs, interfaces, forms and extensions
- Support operation and analysis of extensions and integrations on the SAP Business Technology Platform
- Implement bug fixes, adjustments and support changes
- Close collaboration and coordination with functional consultants in the support team for analysis/debugging of technical root causes
- Ensure stable and high-quality operational SAP support in the customers' day-to-day operations
- Reproduce, analyze and permanently resolve issues on customer systems
- Document solutions, adjustments and technical workarounds
Requirements
- Degree in (business) computer science, business administration, or comparable IT training with strong process understanding
- Several years of experience in SAP development (ABAP, ABAP Objects), ideally with a focus on SAP S/4HANA or S/4HANA Cloud
- Experience with form technologies such as SmartForms, SAPscript or Adobe Forms, and with interface technologies such as IDoc, OData, RFC or web services
- Experience with the SAP Business Technology Platform, particularly in extensions, integration and cloud services, is a plus
- Experience in SAP application support and with ticketing tools
- Analytical, solution-oriented and customer-focused mindset
- Independent, structured and reliable working style
- Team player, resilient and enjoys operational support and customer contact
- Excellent German and English skills, both written and spoken.
Benefits
- Individual training opportunities including SAP certifications
- Open, informal culture with short decision-making paths and a supportive team
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ABAPABAP ObjectsSAP S/4HANASAP S/4HANA CloudSmartFormsSAPscriptAdobe FormsIDocODataRFC
Soft Skills
analytical mindsetsolution-orientedcustomer-focusedindependent workingstructured workingreliable workingteam playerresilientoperational supportcustomer contact
Certifications
degree in computer sciencedegree in business administrationcomparable IT training