Lab Informatics Project Manager

Agilent Technologies

Informatics Delivery Engineer providing expertise for laboratory solutions and support through the customer lifecycle. Engaging with sales and delivering technical presentations and solutions.

Posted 6/23/2026full-timeRemote • 🇮🇳 IndiaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

JavaPython

About the role

Key responsibilities & impact

Engaging with sales for requirement analysis, scoping delivery, and early customer discussions to recommend tailored solutions.
Deliver technical presentations, demonstrations.
Analyze customer's needs, and translate this into SLIMS workflows.
Configure the SLIMS platform to match the lab's requirements.
Build plugins for connecting instruments or displaying custom forms or portals.
Act as the customer voice to influence future product design to meet customer needs.
Lead or support project delivery, ensuring solutions are implemented effectively.
Train the customer.
Script a lab's in-silico tools into our integration framework.
Deliver OpenLab (CDS) solutions along with SLIMS (LIMS) application.
Project management for OpenLab solutions and SLIMS solution delivery.
Provide remote and on-site troubleshooting to maintain customer satisfaction.
Technical support for customers' critical escalations.
Collaborate with R&D, product marketing, and support teams to relay customer feedback and improve offerings.

Requirements

What you’ll need

Bachelor's or Master's Degree or equivalent
Typically, at least 4+ years relevant experience for entry into this level
Experienced of working on laboratory solutions and applications
Software affinity or programming skills such as Python and Java
Ability to grasp customer requirements and document the requirements
Excellent communication and organizational skills
Outstanding analytical and problem-solving skills
Ability to build and foster good relations with customers
Team-oriented perspective

Benefits

Comp & perks

50% Travel Required
Equal opportunity employer

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

PythonJavaSLIMSOpenLabLIMSintegration frameworkworkflow analysisplugin developmenttechnical presentationstroubleshooting

Soft Skills

communicationorganizational skillsanalytical skillsproblem-solvingcustomer relationsteam-orientedrequirement analysisproject deliverycustomer traininginfluencing product design

Certifications

Bachelor's DegreeMaster's Degree