Biomolecular Field Service Engineer – Cell Division Support

Agilent Technologies

Field Service Engineer responsible for supporting Agilent's cell division products in laboratories. Installation, maintenance, and customer training with a focus on effective diagnostic solutions.

Posted 6/23/2026full-timeRemote • 🇪🇸 SpainJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

You will be responsible for supporting our customers with on-site installation, implementation, maintenance and repair of company solutions.
Our varied product lines include hardware, software and networking products as well as operating systems with focus on cell division product.
Install and optimize hardware/software/network products and configurations at customer sites.
Diagnose and resolve product performance problems.
Perform maintenance and repairs.
Ensure customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
Proactively respond to potential equipment issues to prevent unplanned interruption of customers' business.
Deliver fully integrated solutions, which may include peripherals, communications, operating systems and applications software.
Train other field engineers and customers in the solutions if needed.

Requirements

What you’ll need

A Bachelors or master-s degree within the Life science or biotechnology or similar
2+ years of experience in a similar position or experience as an end user of Genomics and Cell Analysis environment
Experience with troubleshooting and problem solving
Experience with the Agilent solutions is desired but not essential
Verbal and written communication is clear, respectful and timely
You enjoy travelling and visiting customers
High level of Spanish is a requirement and good English level is a desired skill.

Benefits

Comp & perks

An opportunity to work in an international and dynamic working place with exciting challenges and opportunities.
You will become part of a company that works according to these values: We move diagnostics forward.
We care about the needs of our customers and strive to ensure people are treated consistently, fairly and with respect.
We deliver effective diagnostic solutions valued by our customers.
We will make sure you get all the training and development opportunities you need to become the best in your field!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

installationimplementationmaintenancerepairtroubleshootingproblem solvinghardware optimizationsoftware optimizationnetwork optimizationGenomics

Soft Skills

customer satisfactioncommunicationtrainingproactive responserespectful communicationtimely communicationenjoy travellingteam collaboration

Certifications

Bachelor's degreeMaster's degree