Inside Sales and Digital Program Specialist
Agilent Technologies
full-time
Posted on:
Location Type: Office
Location: Manesar • 🇮🇳 India
Visit company websiteJob Level
Junior
About the role
- Support the sales team in identifying and qualifying leads through digital channels.
- Engage with customers via email, phone, and virtual meetings to promote eCommerce solutions and drive adoption.
- Provide product and solution presentations tailored to customer needs and digital readiness.
- Collaborate with field sales to nurture opportunities and close deals via online platforms.
- Develop and implement digital sales strategies aligned with regional business goals.
- Identify and target customer segments to optimize digital conversion.
- Analyze customer behavior and sales funnel data to improve outreach and engagement.
- Lead customer onboarding for eCommerce platforms, including training and support.
- Gather and act on customer feedback to improve digital tools and processes.
- Track KPIs such as conversion rates, digital adoption, and online revenue; generate reports for sales leadership.
- Work closely with Marketing, Compliance, Customer Service, and IT to align digital initiatives and support online campaigns.
- Assist in integrating new tools and technologies and ensure backend systems align with sales workflows.
Requirements
- Bachelor’s degree or equivalent experience in Business, Marketing, or related field.
- Work experience – 18 to 24 months.
- Strong communication and presentation skills.
- Analytical mindset with proficiency in Excel, CRM tools (e.g., Salesforce), and eCommerce platforms.
- Self-starter with a customer-centric approach and a passion for digital transformation.
- Some experience required; training will be provided.
- Ability to travel up to 10%.
- Day shift availability.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital sales strategiescustomer behavior analysissales funnel analysisKPI trackingcustomer onboardingeCommerce solutionspresentation skillsdata reportingCRM toolsExcel proficiency
Soft skills
strong communicationpresentation skillsanalytical mindsetcustomer-centric approachself-startercollaborationadaptabilityproblem-solvingcustomer engagementfeedback gathering