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Customer Service Representative
Agilent TechnologiesRemote Customer Service Representative providing technical support and services for Agilent’s vacuum products. Responsibilities include troubleshooting and customer education via phone and internet.
Posted 4/21/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $31 - $48 per hourWebsite
About the role
Key responsibilities & impact- Provides remote technical support and services to external customers and/or internal field personnel
- Troubleshooting customers’ applications and delivering consulting and education services
- Focus on repair or refurbishment of complex instruments/systems/solutions
- May occasionally visit customer site with account managers or applications engineers
- Work with SalesForce CRM to maintain customer data and log interactions
Requirements
What you’ll need- Bachelor's or Master's Degree or equivalent
- Generally, requires minimal to no prior relevant work experience
Benefits
Comp & perks- eligibility for bonus
- stock and benefits
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Certifications
Bachelor's DegreeMaster's Degree