Service Engineer – Atomic Spectroscopy
Agilent Technologies
full-time
Posted on:
Location Type: Hybrid
Location: Lille • France
Visit company websiteExplore more
Tech Stack
About the role
- Install and optimize instruments and hardware configurations at customer sites.
- Diagnose and resolve product performance issues.
- Perform maintenance and repairs.
- Ensure customer satisfaction by informing customers about preventive maintenance procedures and configurations that may affect product performance.
- Proactively address potential equipment issues to prevent unexpected disruptions to customer operations.
- Implement and validate customer analytical methods.
- Train other field engineers and customers/users on solutions (classroom or on-site).
Requirements
- University degree in Chemistry (Analytical Chemistry, Biochemistry, Physical Measurements, etc.) or a related field.
- Practical experience with analytical techniques/methods in atomic spectroscopy (ICP-MS, ICP-OES, etc.).
- Experience in a similar role in technical support OR as a user of these products.
- Good written and spoken English.
Benefits
- Opportunity to grow within an international company and develop your skills.
- Commitment to work–life balance.
- A supportive environment built on integrity, open communication and trust.
- A quality- and innovation-driven environment serving clients in dynamic, constantly evolving industries.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
analytical techniquesatomic spectroscopyICP-MSICP-OESproduct performance diagnosispreventive maintenancehardware configurationmaintenance and repairscustomer analytical methodstechnical support
Soft Skills
customer satisfactioncommunicationtrainingproblem-solvingproactive approach
Certifications
university degree in Chemistrydegree in Analytical Chemistrydegree in Biochemistrydegree in Physical Measurements