Agilent Technologies

Support Engineer, Chemist, Pharmacist, Engineer

Agilent Technologies

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇧🇷 Brazil

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Job Level

Mid-LevelSenior

About the role

  • Provide remote post-sales technology support and technical services to external customers and/or internal field personnel
  • Deliver quality and timely responses to our customer requests for technical assistance on Gas Chromatography with Mass Spectrometry and/or Atomic Spectroscopy.
  • Providing phone support in problem solving and technical support for our customers.

Requirements

  • Bachelor's, Masters or other University degree in Chemistry, Biochemistry, Engineer, or similar science field highly preferred; may consider an equivalent combination of education, training and experience.
  • 4+ years of relevant experience with Agilent analytical instrumentation.
  • 4+ years practical experience using and/or supporting GC/GC-MS, HPLC, and Spectroscopy experience.
  • English advanced or intermediate.
  • Logical troubleshooting skills.
  • Excellent verbal and written communication skills.
Benefits
  • Work remotely
  • 10% travel to customer sites performing technical work

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Gas ChromatographyMass SpectrometryAtomic SpectroscopyHPLCanalytical instrumentationtroubleshootingtechnical support
Soft skills
verbal communicationwritten communicationproblem solvinglogical thinking