Agilent Technologies

Field Applications Team Manager

Agilent Technologies

full-time

Posted on:

Location Type: Remote

Location: Remote • Arizona, Florida, Pennsylvania, Texas • 🇺🇸 United States

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Salary

💰 $133,120 - $208,000 per year

Job Level

JuniorMid-Level

About the role

  • Manage a team of field application engineers that deliver customized consulting and application support to customers throughout the United States and Canada
  • Responsible for overseeing the field application engineer team’s utilization and distribution of consulting orders ensuring timely delivery
  • Monitor key performance indicators (KPIs) to track operational effectiveness and identify opportunities for continuous improvement
  • Assist the team in maintaining quality application consulting deliveries and effectively address issues with customer satisfaction
  • Strongly partner with sales and service teams to ensure business priorities align with customer outcomes
  • Stay current on trends and developments in LC, LC/MS, GC, GC/MS, and/or spectroscopy
  • Ensure continued development and internal application training for the team

Requirements

  • Bachelor’s, Master's or PhD in Chemistry/Biochemistry or another life-science discipline.
  • 2+ years of previous formal leadership experience with direct responsibility for managing a team of scientists
  • In-depth knowledge and experience in application implementation, workflows and solutions in chromatography, mass spectrometry and/or spectroscopy is highly desired
  • Prior experience as an application scientist for LC / LCMS, GC/GCMS, or spectroscopy is highly desired.
  • Must be able to commit to a flexible remote work schedule to provide timely backup coverage of consulting approvals especially at month end to accommodate sales cycles.
  • Proficiency in the use of Microsoft Office Suite
Benefits
  • Option to work remotely
  • Eligible for choice of company car or reimbursement for personal vehicle usage

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
application implementationchromatographymass spectrometryspectroscopyworkflow solutionsconsulting deliverykey performance indicatorscontinuous improvementquality assurance
Soft skills
leadershipteam managementcustomer satisfactioncommunicationcollaborationproblem-solving
Certifications
Bachelor's degreeMaster's degreePhD