Field Service Engineer
Agilent Technologies
full-time
Posted on:
Location Type: Remote
Location: Remote • Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $43 - $67 per hour
Job Level
Mid-LevelSenior
About the role
- Supporting our customers with on-site installation, implementation, maintenance and repair of company analytical instrumentation
- Diagnoses and resolves product performance problems for LC instrumentation
- Performs maintenance and repairs
- Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance
- Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business
- Deliver fully integrated solutions, which may include peripherals, communications, operating systems and applications software
- Train other field engineers and customers in the solutions
Requirements
- A Bachelors or master’s degree within the science field – e.g. chemistry, analytical chemistry, biochemistry, biotechnology or similar
- 4+ years of experience in a similar position or experience as an end user
- Demonstrated expertise with LC
- Experience with troubleshooting and problem solving
- Experience with the Agilent solutions is desired but not essential
- Verbal and written communication is clear, respectful and timely
Benefits
- Choice of company car or reimbursement for personal vehicle usage
- Eligibility for bonus, stock, and benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
analytical instrumentationLC instrumentationtroubleshootingproblem solvingpreventive maintenanceAgilent solutions
Soft skills
customer satisfactioncommunicationtraining
Certifications
Bachelor's degreeMaster's degree