Field Deployment Analyst

Agile Defense

Field Deployment Analyst deploying federal IT hardware, network systems, and applications for Agile Defense. Troubleshooting outages, supporting rollouts, and coordinating field deployments across U.S.

Posted 8/17/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT technical support for federal customers, with a strong focus on hardware and software installation, configuration, and troubleshooting. Proficient in managing large-scale infrastructure upgrades and ensuring compliance with federal IT standards.

Highest-signal resume keywords

Secret ClearanceCompTIA A+ CertificationCompTIA Network+ CertificationCompTIA Security+ CertificationCisco Layer 2/3 Expertise

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Hardware InstallationSoftware ConfigurationNetwork TroubleshootingSystem ModernizationPre-deployment TestingIncident ManagementSite Survey ExecutionPost-installation VerificationAsset ManagementOn-call Support

Soft Skills

CollaborationCommunicationProblem-solvingCustomer EngagementRisk Management

Tools & Technologies

Cisco DevicesPalo Alto FirewallsMicrosoft WindowsLinux Operating SystemNetwork Operating Centers (NOCs)

Certifications & Qualifications

CompTIA A+CompTIA Network+CompTIA Security+

Industry Keywords

Federal IT EnvironmentsDHS ExperienceCBP ExperienceInfrastructure UpgradesField Engineering

Tech Stack

Tools & technologies

FirewallsLinux

About the role

Key responsibilities & impact

Install, configure, test, troubleshoot, and field hardware, software, network systems, and in-service applications at designated customer field sites
Conduct pre-deployment testing and validation for integration into federal IT environments
Support large-scale hardware rollouts, infrastructure upgrades, and system modernization initiatives
Diagnose hardware, software, and network connectivity issues affecting agency networks
Determine whether outages result from commercial circuit failures or internal facility defects
Implement remediation, including component replacement, and escalate complex issues to Tier 3 field engineering
Collaborate with colleagues, customer representatives, internal management, external vendors, NOCs, network engineers, and field technicians
Execute scheduled deployment windows and conduct site surveys
Coordinate escalation paths between field technicians and back-office engineering groups
Prepare site deployment reports, post-installation verification logs, and incident post-mortems
Update project schedules, tracking matrices, and asset management databases
Inform program leadership and customer stakeholders about progress, risks, and deployment bottlenecks

Requirements

What you’ll need

Secret clearance required and must be held before starting
CompTIA A+, Network+, and Security+ certifications required
BA or BS degree and five years of experience, or a high school degree
Seven years of experience performing IT technical support for federal customers
Expertise with Cisco Layer 2/3 devices
Experience with Palo Alto firewalls and Palo Alto firewall products
Experience supporting a rotating on-call schedule and on-call requests
DHS or CBP experience
Microsoft Windows and Linux operating system experience
Must be able to travel around the United States

Benefits

Comp & perks

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Employee-focused culture emphasizing support, collaboration, and professional growth