
Virtual Desktop Engineer II
Agile Defense
full-time
Posted on:
Location Type: Office
Location: Pocatello • Alabama • Idaho • United States
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About the role
- The Contractor will be responsible for the engineering, deployment, and maintenance of Virtual Desktop Infrastructure (VDI) systems within the FBI.
- This includes supporting predominantly Omnissa Horizon (formerly VMware Horizon) and some Citrix Virtual Apps and Desktops environments.
- VDI Design & Implementation
- Design and deploy VDI solutions, including planning, requirements analysis, implementation, training, and ongoing support.
- Engineer and maintain Microsoft OS baseline images for FBI endpoints, ensuring compliance with DISA STIG and FBI security standards.
- Support mixed Windows and Linux environments.
- System Engineering & Support
- Support server virtualization technologies (e.g., VMware, Nutanix).
- Maintain and update system documentation, including inventory, patch levels, and configuration details.
- Provide 3rd-tier support and timely problem resolution.
- Automation & Optimization
- Develop and maintain automation scripts to streamline provisioning, patching, and maintenance.
- Implement orchestration tools to enhance deployment speed, standardization, and user experience.
- Monitor and optimize system and application performance, identifying and resolving bottlenecks.
- Security & Compliance
- Ensure systems meet performance, security, availability, and user experience requirements.
- Maintain backup, recovery, and redundancy strategies.
- Assist with system accreditation and continuous monitoring.
- Collaboration & Documentation
- Liaise with vendors and internal IT teams for issue resolution.
- Provide real-time system performance dashboards and reporting.
- Author Tier 1 and Tier 2 support documentation and FAQs.
- Conduct knowledge transfer and training for government staff using industry best practices.
Requirements
- Minimum of 6 years in designing and implementing virtual desktop, application, and server platforms.
- Bachelor's degree preferred
- Virtualization Platforms: Omnissa Horizon, Citrix Virtual Apps and Desktops, VMware vSphere, Hyper-V
- Scripting & Automation: Scripting (PowerShell, Python, etc) for provisioning, IaC orchestration, and system efficiency
- Certifications - VMware Certified Professional 6 – Desktop and Mobility (VCP6-DTM), Omnissa Certified Administrator (OCA-H), Omnissa Certified Engineer (OCE-H), Citrix Certified Associate – Virtualization (CCA-V), Nutanix Platform Professional (NPP)
- Directory Services: Active Directory, GPO Management
- Storage Infrastructure: vSAN, Fibre Channel, NFS
- Management Tools: MECM, MSCSP, Microsoft Office Suite
- Other: Load Balancers, Microsoft SQL, Application Virtualization
Benefits
- Competitive and comprehensive benefits package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
VDI Design & ImplementationOmnissa HorizonCitrix Virtual Apps and DesktopsVMware vSphereHyper-VScriptingPowerShellPythonActive DirectoryGPO Management
Soft Skills
collaborationproblem resolutionknowledge transfertrainingcommunication
Certifications
VMware Certified Professional 6 – Desktop and Mobility (VCP6-DTM)Omnissa Certified Administrator (OCA-H)Omnissa Certified Engineer (OCE-H)Citrix Certified Associate – Virtualization (CCA-V)Nutanix Platform Professional (NPP)