Operations Manager
Agent
contract
Posted on:
Location Type: Remote
Location: Remote • Belize
Visit company websiteSalary
💰 $2,500 - $3,000 per month
Job Level
JuniorMid-Level
About the role
- Manage daily order processing and coordinate shipping logistics with partners
- Serve as the primary point of contact for customers and vendors (via email, phone, and text)
- Handle customer financing applications and payments in coordination with lending partners
- Maintain accurate records: orders, invoices, inventory, and payment tracking
- Liaise with the bookkeeping team as needed
- Coordinate local delivery and installation services
- Conduct monthly reviews of website functionality and operational performance
- Monitor state sales tax nexus thresholds and assist with registrations/deregistrations
- Conduct competitive research and pricing analysis
- Support and improve customer retention initiatives and post-sale engagement
- Lead operational improvement projects (e.g., email automation, workflow streamlining)
- Assist in ad hoc operational tasks as they arise
Requirements
- 2+ years in operations, customer service, or administrative roles
- Excellent verbal and written communication (English fluency required)
- A warm, professional approach to customer care
- High attention to detail and accuracy
- Confident problem solver with sound judgment
- Self-starter who thrives with minimal supervision
- Comfortable working across tools like Google Sheets, email platforms, and basic CRM/invoicing systems
- Ability to build and maintain solid relationships with vendors and partners
- Reliable, positive team player who takes ownership and follows through
- Familiarity with QuickBooks, Google Workspace, and remote collaboration tools
- Bachelor’s degree in Business, Operations, or related field preferred
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
order processingshipping logisticscustomer financing applicationspayment trackingcompetitive researchpricing analysisoperational improvementemail automationworkflow streamlining
Soft skills
verbal communicationwritten communicationcustomer careattention to detailproblem solvingself-starterrelationship buildingteam playerownership