AgencyAnalytics

Frontend Engineer

• Lead cross-functional technical projects and review architectures
• Set and drive coding standards, technical processes, and tooling
• Prioritize and manage multiple projects, ensuring quality and stability
• Conduct code reviews and mentoring to uphold quality standards
• Collaborate across teams to foster open architectural discussions

Staff Developer, Frontend

Engineering Manager

• Lead, coach and grow a team responsible for data ingestion, transformations, integration connectors, and data warehouse.
• Be a hands-on manager: split time between people management and technical work (architecture, code reviews, system design, and occasionally shipping code yourself).
• Own delivery and outcomes for pipeline/integration and data warehouse projects. Set priorities with Product, remove blockers, and protect engineering focus.
• Design and evolve reliable, observable, and secure data pipelines, data schemas, and integrations.
• Drive best practices for data quality, schema evolution, idempotency, retries, backfills, and monitoring/alerting.
• Collaborate with AI focused teams and Platform teams to design data contracts and interfaces that enable analytics and AI experiences (feature stores, embeddings, semantic indices).
• Make architectural decisions with an eye toward scale, operability, cost, and maintainability; partner closely with Staff engineers on long-term architectural work.
• Recruit, mentor, and develop engineers, helping them grow technically and in their careers.
• Establish SLOs/SLIs for pipeline reliability, latency, and throughput; lead team incident response measures and postmortems.

Engineering Manager, Data

Customer Success Manager

• You will manage onboarding and education of new and existing customers
• You are proactive about outreach to low-performing accounts, expansion opportunities, and churn risks
• You run customer meetings (via Zoom) with a focus on ensuring customers are getting maximum value from their subscription
• You’ll uncover new opportunities by focusing on customer needs
• You will handle upgrades, quotes, and related inquiries while using your research skills to problem solve
• You will engage and collaborate with Sales and Customer Support teams when required
• You will collaborate closely with engineers to escalate any issues or bugs
• You will manage customer feedback, insights, and feature requests to contribute to our product's continual development
• Over time, you will contribute to the growth of the Customer Success department

• You’ll operate in a quad structure where you and your partners (Product Manager, Designer, and Product Marketing Manager) make decisions together.
• You’ll set team priorities in collaboration with the Product Manager.
• You’ll be accountable for your team’s delivery and outcomes.
• You’ll manage engineers through coaching, mentoring, feedback, and hands-on career development.
• You’ll work with other engineering leaders to continuously improve and nurture our culture, practices, and employee well-being.
• You’ll facilitate collaboration among key stakeholders and cross-functional teams to align on the right goals and support the company mission.
• You’ll help your team achieve technical excellence by taking a hands-on approach to system design and architecture when needed.
• You’ll ensure your teams maintain high standards for quality and security.

Implementation Specialist

• Set up and configure the LMS platform to meet the needs of the Support team.
• Establish user groups, permissions, and reporting structures that support scalability.
• Collaborate with Support leadership and Product to design training pathways for new hires, ongoing skills development, and product updates.
• Upload, organize, and refine existing training materials, including documents, videos, quizzes, and guides.
• Identify content gaps and partner with the Support team to create new, high-impact materials.
• Develop standardized course templates and assessments that promote consistency and quality.
• Create content that is inclusive, accessible, and supportive of neurodiverse learners and different learning styles.
• Configure dashboards that track training completion, compliance, and performance metrics.
• Build feedback loops that encourage continuous improvement of learning materials.
• Develop documentation and best practices for system administrators and team leads.
• Deliver “train-the-trainer” sessions to empower internal team members and ensure smooth adoption.

LMS Implementation Manager – 6-month contract

Customer Support

• Own and scale all Support enablement content across our Knowledge Base, LMS, and webinar programs.
• Define the strategy for our Knowledge Base to ensure customers can self-serve quickly and confidently.
• Partner with the People team to design training programs that accelerate onboarding and drive continuous learning.
• Collaborate with Product Marketing to develop engaging webinars that boost customer adoption and product understanding.
• Explore and implement AI and automation tools that streamline content creation and improve relevance.
• Build and maintain clear style guides that ensure consistent, on-brand communication across all channels.
• Mentor and grow a small team, ensuring high-quality output and cross-functional collaboration.
• Analyze engagement and performance data to continually improve content and outcomes.

Manager, Customer Support Enablement

Product Manager

• We’re looking for a Senior Product Manager, Growth to join the AgencyAnalytics team! AgencyAnalytics enables digital marketing agencies by streamlining client reporting and scaling their efforts through data & automation.
• In this role, you will lead our product-led growth initiatives, with a primary focus on activation, conversion, and expansion. You’ll take a critical lens to our customer journey and ship improvements that drive measurable growth for the business.
• While the majority of your time will be focused on growth, you’ll also collaborate with stakeholders on monetization initiatives where they intersect with the customer experience (e.g. pricing flows, upgrades, billing UX). This represents a smaller portion of the role, but your perspective will help ensure that these initiatives align with our growth strategy and customer needs.
• This is a high-leverage role where you’ll directly shape how thousands of agencies experience and grow with our product. By focusing primarily on product-led growth, and selectively guiding customer-facing billing experiences, you’ll have both autonomy and visibility to make a measurable impact on our company’s next stage of growth.
• We’d love to hear from you, even if you don’t meet 100% of the requirements outlined below.

Senior Product Manager, Growth

Backend Engineer

• We’re seeking a dedicated Intermediate Backend Integrations Developer to work within our Integrations team. You'll have the opportunity to work on our wide offering of integrations, including supporting current integrations, improving existing features, paying down technical debt (yup, we really do it!), and everything in between.
• This role is an opportunity for you to really make a high impact and build as we enter our next phase of growth. We’re looking for someone that not only will be driving new integration feature development, but ensuring best practices are top of mind, and improving overall integration stability.
• Responsibilities
• Your time will be divided between new features, supporting existing clients and integrations, repaying technical debt, and improving existing features
• You'll prioritize and work on multiple projects from start to finish, balancing quality, stability and project delivery
• You'll review your teammates' work, help set high standards, and look for ways to improve the overall quality of our codebase
• You'll work within your team to achieve technical excellence by taking a collaborative approach to architecture, technical patterns, and complex problems
• Work-life balance is a priority at AgencyAnalytics, so you'll have the flexibility to work the way that suits you best