AgelessRx

Growth Marketing

• Creating a culture of data-driven, high velocity experimentation to drive customer acquisition and retention.
• Set experiment “roadmap” and ensure that both experiments are run properly, and that the right conclusions are gleaned from them. Experiments include A/B tests, exploring different channels, pricing tests, among many others.
• Set up the process: people, the “lanes” and the systems.
• Put good channel managers in place, manage them, incentivize them, coach them, and reorganize them.
• Establish and maintain robust marketing analytics, attribution and reporting frameworks, providing insights to optimize marketing performance and ROI.
• Participate in the development and execution of the company's growth strategy by using data-driven decision-making techniques and through analysis of competitor data and industry trends.
• Develop a deep understanding of the company's audience and product, and work with the content team to communicate effectively with them.
• Identify and analyze current channels for reaching our current and potential audience (CRM, SEO, conversion rate optimization, social media, content marketing, etc.) and adjust growth strategies accordingly.
• Optimize marketing outcomes by focusing on resource efficiency, allocating resources strategically.
• Maximize return on capital invested.
• Work closely with the product and content teams to align growth initiatives with overall business goals and communicate growth strategies throughout the organization.
• Develop and implement KPI's aligned with growth goals and adjust them as necessary according to strategy performance.

Director, Growth Marketing

Customer Support

• Become an AgelessRx product expert by supporting and educating customers on their longevity journey
• Complete additional subject matter expertise training, as assigned
• Answer prospective and current patient inquiries timely, efficiently, and thoroughly to maximize satisfaction
• Interact with patients across email, phone, EMR, and chat to provide timely and comprehensive assistance
• Work closely with Clinical Support and Medical Team to address product, dosing, and at-home testing questions
• Assist patients in achieving successful outcomes by obtaining feedback and providing advanced product/service support
• Proactively identify patient inquiries that require clinical/provider insight and escalate accordingly
• Assist with developing and improving the customer experience infrastructure and company processes
• Partner with pharmacy partners and vendors to ensure prescriptions and services are delivered on time
• Update patient medical records as needed
• Provide administrative support for medical initiatives, including small clinical trials

Customer Experience Specialist

Data Analyst

• Lead analytics across the current marketing funnel—from impression to sale—driving profitable growth at scale
• Optimize Landing Page & Web Funnel performance (strong preference for experience with Heap)
• Drive Lifecycle Marketing engagement and retention (strong preference for Braze)
• Improve Paid Media performance and budget efficiency (strong preference for Meta, Google Ads, TikTok)
• Define and evolve core growth KPIs, including incrementality, CAC efficiency, LTV:CAC, and campaign ROAS
• Analyze creative performance, audience segmentation, landing page testing, and offer strategy to guide high-ROI optimizations
• Support marketing mix modeling (MMM), incrementality testing, and causal inference to refine attribution strategies and maximize ROAS
• Maintain a strong understanding of digital marketing ecosystems, including paid social, search, display, email, and affiliate channels, to inform holistic marketing measurement and optimization
• Ensure marketing metrics align with broader company goals and support both strategic and tactical decision-making
• Write advanced, performant SQL to power complex analyses and dashboards
• Build and maintain scalable data models in dbt to support self-serve reporting and recurring performance monitoring
• Own marketing data quality and consistency across Marketing, Data & Analytics, and Engineering teams
• Contribute to developing shared analytical frameworks and standardized reporting logic
• Partner with channel marketers to improve efficiency, targeting, and spend allocation across paid platforms
• Maintain and enhance attribution models to better assess cross-channel effectiveness and inform budget strategy
• Forecast CAC and campaign performance across multiple scenarios to guide spend and resource allocation
• Collaborate on audience and creative testing frameworks that drive scalable performance gains
• Use behavioral and transactional data to identify high-performing prospect cohorts and shape targeted CRM strategies
• Analyze the impact of transactional and promotional emails on acquisition, conversion, and early-stage engagement
• Evaluate email experiments (subject lines, send times, offers, creatives) to improve open rates, CTRs, and conversions
• Act as the embedded analytics partner to key stakeholders in Growth, Lifecycle, Brand, and Engineering
• Present complex findings clearly and actionably to technical and non-technical audiences, including senior leadership
• Proactively identify growth opportunities across the funnel and recommend data-driven strategies to unlock revenue
• Translate ambiguous or under-scoped business problems into structured projects with measurable outcomes

Data Analyst IV, Marketing

Marketing

• Own and optimize lifecycle marketing strategies including customer onboarding, engagement, retention, and reactivation across email, SMS, customer portal, and other touch points
• Oversee and execute end-to-end email marketing execution: briefing, copywriting, graphics, competitor analysis, audience list pull, email build, deployment, performance and metrics reporting
• Write punchy, on-brand email copy and understand brand positioning
• Assist marketing leaders in developing a roadmap for customer segmentation, messaging, campaign management, and triggered communications
• Collaborate with Product, Engineering, Customer Experience, and Data & Analytics to align lifecycle marketing initiatives with business objectives
• Oversee email marketing agency to develop, implement, and monitor triggered email journeys and promotional campaigns
• Work closely with copywriters, graphic designers, and cross-functional teams to support expedited implementation of email journeys
• Maintain understanding of industry trends and best practices in CRM, loyalty, and e-commerce; develop innovative strategies to enhance customer experiences and increase revenue
• Work with Customer Experience team to ensure a best-in-class patient experience; create and optimize automated email journeys to increase conversions and drive retention
• Oversee CRM from a data-driven perspective: analyze conversions, analytics, retention, optimizations, and testing opportunities
• Develop, implement, and monitor multichannel marketing campaigns across lifecycle stages including retention, nurture, prospect, and lead generation
• Implement loyalty, segmented communication, and reward strategies to increase repeat purchases and foster customer loyalty
• Analyze opportunities for strategic optimizations to increase revenue, improve conversions, boost retention, and increase sales while supporting the overall brand experience
• Provide analysis of key metrics, generate and communicate meaningful insights to stakeholders to support data-driven decisions
• Analyze customer data to identify opportunities for personalization, behavioral targeting, and lifecycle interventions
• Continuously optimize underperforming email journeys through testing and iteration

Senior Manager, Lifecycle Marketing

Full-stack Engineer

• Build scalable, secure, and high-performance back-end systems for customer acquisition.\n• Develop engaging, user-friendly front-end experiences across web and mobile platforms.\n• Manage back-end infrastructure, including databases, APIs, web servers, and cloud-based services, with an emphasis on performance and reliability.\n• Work closely with the Product, Marketing, and QA teams to define the technical requirements, timelines, and deliverables for acquisition-focused features and campaigns.\n• Participate in all phases of the software development lifecycle, including planning, design, implementation, testing, deployment, and monitoring.\n• Write clean, maintainable, and efficient code, and address bugs and technical issues in a timely and proactive manner.\n• Participate in code reviews to ensure quality standards are met and to foster knowledge sharing among the team members.\n• Communicate technical insights clearly to both technical and non-technical stakeholders, transforming product and performance data into actionable engineering decisions.\n• Identify opportunities for optimizing code, processes, and systems that enhance customer acquisition by staying current with industry trends, tools, and best practices.

Senior Software Engineer - Acquisition

• About AgelessRx is a longevity-focused telehealth platform with an e-commerce component.
• The Senior Software Engineer, Care & Operations will design, build, and maintain software for patient care delivery and customer acquisition.
• Ensure applications are scalable, reliable, and secure for providers and customers.
• Contribute to system architecture, code reviews, deployment, monitoring, and incident response.
• Collaborate with Product, Growth, Clinical, and Design to define requirements and improve experiences.
• Develop robust, high-performance code and implement monitoring/logging/alerting.
• Own end-to-end development and operations including pipelines and cloud infrastructure.
• Proactively identify and fix production issues using data-driven root cause analysis.
• Adhere to HIPAA, FHIR, and security best practices.
• Participate in code reviews and stay current with frameworks and trends.

Director, Growth Marketing

Customer Experience Specialist

Data Analyst IV, Marketing

Senior Manager, Lifecycle Marketing

Senior Software Engineer - Acquisition

Senior Software Engineer - Care & Operations