Agência Arpejo

Social CRM Analyst

Agência Arpejo

full-time

Posted on:

Location Type: Hybrid

Location: CampinasBrazil

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About the role

  • Interact in comments and direct messages on social media in a creative and concise manner;
  • Repost Instagram Stories based on relevant user mentions;
  • Collect data and populate Excel spreadsheets as needed;
  • Provide insights to analysts based on customer behavior.

Requirements

  • Be enrolled in one of the following undergraduate programs: Advertising, Public Relations, Marketing, or Media Studies;
  • Knowledge of social media platforms;
  • Problem-solving skills;
  • Proficiency in Portuguese;
  • Strong writing skills;
  • Analytical and critical mindset to identify issues and propose solutions;
  • Ability to work well in teams;
  • Knowledge of English or Spanish is a plus.
Benefits
  • Health insurance
  • Performance-based bonus
  • Home-office allowance
  • Career development plan
  • Profit-sharing (PLR)
  • Meal allowance
  • Fuel allowance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data collectionExcel proficiencysocial media knowledgewriting skillsanalytical skillsproblem-solving skillscritical thinking
Soft Skills
teamworkcreativitycommunication