
Social CRM Analyst
Agência Arpejo
full-time
Posted on:
Location Type: Hybrid
Location: Campinas • Brazil
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About the role
- Interact in comments and direct messages on social media in a creative and concise manner;
- Repost Instagram Stories based on relevant user mentions;
- Collect data and populate Excel spreadsheets as needed;
- Provide insights to analysts based on customer behavior.
Requirements
- Be enrolled in one of the following undergraduate programs: Advertising, Public Relations, Marketing, or Media Studies;
- Knowledge of social media platforms;
- Problem-solving skills;
- Proficiency in Portuguese;
- Strong writing skills;
- Analytical and critical mindset to identify issues and propose solutions;
- Ability to work well in teams;
- Knowledge of English or Spanish is a plus.
Benefits
- Health insurance
- Performance-based bonus
- Home-office allowance
- Career development plan
- Profit-sharing (PLR)
- Meal allowance
- Fuel allowance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data collectionExcel proficiencysocial media knowledgewriting skillsanalytical skillsproblem-solving skillscritical thinking
Soft Skills
teamworkcreativitycommunication