Commercial Consultant – Inside Sales

Afya

Consultant for Inside Sales at Afya engaging leads for educational solutions in healthcare field. Responsible for maintaining strong client relationships and achieving sales targets.

Posted 5/19/2026full-time🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Handle incoming leads, preferably by phone, and through the other communication channels used by the company;
Act in compliance with legal requirements and internal policies by actively participating in training and reporting potential challenges, safeguarding confidential information in accordance with Afya's code of ethics and the LGPD (Brazilian General Data Protection Law);
Interact and negotiate with prospective customers in a personalized manner (understanding each individual's profile, pain points, and needs), tailoring IPEMED's products and services to clients’ requirements to drive conversions and customer satisfaction, while meeting department targets for both student numbers and product mix;
Provide feedback into Afya's system with information about customers — including their expectations and any negative experiences with Afya's products or services — to contribute to Afya's continuous improvement;
Ensure prompt and accurate responses to interested customers, recording all activities (such as emails and calls) in the CRM to maintain control of customer relationships;
Maintain follow-up on opportunities and contacts through CRM tasks and WhatsApp Business tools to maximize sales effectiveness.

Requirements

What you’ll need

Bachelor's degree completed or in progress in Business Administration, Marketing, Law and/or related fields;
Experience in sales or lead qualification;
Experience using CRM software;
Experience selling courses in the education sector;
Self-motivated, resilient, positive and organized profile;
Ability to work with a high volume of contacts;
Excellent written communication skills, ensuring clarity, professionalism and persuasiveness in interactions with leads;
Preferred: online certification in Inside Sales (HubSpot, TISS, Universidade Rock, RD University, etc.);
Plus: experience with sales in medical education;
Availability: monthly workload of 180 hours, schedule 14:00 to 20:15 Monday to Friday and Saturdays;

Benefits

Comp & perks

Meal allowance / meal voucher;
Flexible schedules and assignments (for remote positions);
Tech Coins for specific positions (credits via Flash Card to use as you wish);
Variable (uncapped) performance-based compensation;
Gympass / Wellhub;
Psicologia Viva (online platform for consultations with psychologists and nutritionists);
Health and dental insurance;
Life insurance;
Extended parental leave (up to 6 months for mothers and 20 days for fathers);
Rede D'Ór: support and important information for mother and baby health with a network of accredited nurses;
Partnership with your regional SESC (offering varied programs in education, health, culture, leisure and assistance);
Birthday day off (one day off to take on your birthday or during your birthday month);
Platform with a variety of courses to enhance your skills (UCA);
Language academy (AIA);
Leadership development program;
Afya Women's Mentoring (MMA);
Discounts on undergraduate and graduate courses at Afya educational units.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

saleslead qualificationCRM softwareselling coursescustomer relationship management

Soft Skills

self-motivatedresilientpositiveorganizedexcellent written communication

Certifications

Bachelor's degreeonline certification in Inside Sales