Junior Exam Coaching Analyst

Afya

Analista de Coaching de Aprovação Júnior supporting students by customizing educational strategies. Focused on enhancing the educational experience for medical preparatory courses at Afya.

Posted 5/15/2026full-timeSão Paulo • 🇧🇷 BrazilJuniorWebsite

About the role

Key responsibilities & impact

Provide educational support to students, understanding individual needs and challenges;
Implement personalized monitoring and guidance strategies;
Promote student engagement, motivation, and continuous support;
Act proactively to resolve demands and improve the educational experience;
Record and track student interactions and progress.

Requirements

What you’ll need

Higher education degree (bachelor's) or completed technological degree;
Experience in customer service;
Technical knowledge: teaching methodologies, human behavior, motivational techniques, and Microsoft Office Suite;
Skills and attributes: active listening, strong communication, empathy, and a highly proactive attitude.

Benefits

Comp & perks

Meal allowance / meal voucher;
Flexible working hours and assignments (for Remote positions);
Transportation allowance (for Hybrid or On-site positions);
Profit-sharing (PLR);
Multi-benefits: flexible benefit via Flash Card to use as you prefer;
Gympass / Wellhub;
Psicologia Viva (online platform for consultations with psychologists and nutritionists);
Health and dental insurance;
Life insurance;
Extended parental leave (up to 6 months for mothers and 20 days for fathers);
Rede D'Or: support and important information for mother and baby health with a network of accredited nurses;
Birthday day off (one paid day off to take on your birthday or during your birthday month);
Platform with various courses to enhance your knowledge (UCA);
Language academy (AIA);
Leadership development program;
Discounts on undergraduate and graduate courses at Afya's educational units;
Premium subscription to Afya iClinic and Afya Whitebook

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

teaching methodologieshuman behaviormotivational techniquesMicrosoft Office Suite

Soft Skills

active listeningstrong communicationempathyproactive attitude

Certifications

higher education degreebachelor's degreecompleted technological degree