Aftershock Media Group

Program Manager

• Serve as the primary point of contact for key client relationships, acting as a liaison between AMG and the client.
• Utilize internal AMG teams to ensure contract deliverables are completed on time, within budget and satisfaction of the client.
• Ensure that clients feel confident at all times that AMG will meet and exceed their expectations for service and products.
• Organize and participate in campaigns and events to build community and boost brand awareness.
• Manage workflow by outlining all project deliverables, assigning specific deliverables to the appropriate team members and developing a schedule to ensure timely completion.
• Execute high-level creative oversight of program direction and brand messaging to meet client goals.

Senior Program Manager, Mobile FPS Creator Program

Community Manager

• Manage and engage with assigned online communities across multiple platforms, including social media, forums, Discord, and direct messages.
• Develop and implement community engagement strategies and initiatives that foster a positive and inclusive environment.
• Act as a representative for the gaming brands we manage, attentively and responsively engaging with content creators within the community.
• Work as part of our Creator Programs team to cultivate a community that provides value to content creators and yields organic marketing results.
• Monitor, track, and report on creator and community feedback and reviews, providing insights to the team to improve overall community experience.
• Coordinate with AMG's internal teams to ensure brand consistency and alignment of community strategies with broader campaign goals.
• Foster an environment of open communication by responding to comments and customer queries in a timely manner.
• Organize and participate in campaigns and events to build community and boost brand awareness.

Community Coordinator, Mobile FPS Creator Program, Spanish

Executive Assistant

• Understanding and awareness of the Executive Leader’s needs & priorities to ensure daily operations run efficiently
• Manage complex executive calendars, scheduling, and logistics within multiple time zones
• Handle all communications with confidentiality and accuracy, ensuring that messages are redirected appropriately and communications are tracked accordingly
• Provide support for meetings, including agenda prep, note-taking, and action item follow-up
• Design and implement efficient office procedures, coordinating with the COO, and HR Manager as needed
• Conduct light research, compile data, and support project briefings as needed
• Arrange global travel logistics (flights, routes, accommodation, transportation). Some travel might be required if on-site support is needed
• Support ad-hoc personal projects and priorities
• Manage personal scheduling and time-sensitive requests

Joint Executive Assistant

Manager

• Ongoing support to creators, answering their questions and assisting them through challenges.
• Monitor all communication channels and respond to all queries in a timely manner.
• Ensure quality control within the creator community and their content.
• Distribute key information, updates and in-game codes in a timely manner.
• Content reviews and moderation for internal programs.
• Evaluate Creator Program applications daily.
• Facilitate game access requests for Beta tests.
• Audit and Reporting.
• Generate detailed reports on creator participation within the Creator Program.
• Track engagement within Beta games.
• Ideate and present innovative strategies for community engagement via social media.
• Publish fresh written content for the creator portal.

Senior Program Manager, Mobile FPS Creator Program

Community Coordinator, Mobile FPS Creator Program, Spanish

Joint Executive Assistant

Creator Manager