Quality Manager

AFNOR Group

Responsable qualité at AFNOR developing quality management systems and satisfying regulatory standards. Overseeing internal audits and quality improvement initiatives in a collaborative company setting.

Posted 6/18/2026full-timeLa Plaine Saint-Denis • 🇫🇷 FranceMid-LevelSenior💰 €45,000 - €50,000 per yearWebsite

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Hard Skills

quality management systemcontinuous improvementperformance indicatorsISO 9001customer satisfaction analysisinternal auditsexternal auditsrisk analysisquality documentationregulatory monitoring

Soft Skills

interpersonal skillsorganizational skillsproblem-solving skillsdynamicmeticulouscross-functional collaboration

Certifications & Qualifications

Master's degree in EngineeringMaster's degree in QualityMaster's degree in Project ManagementMaster's degree in Process Optimization

Industry Keywords

quality approachstakeholder managementperformance measurementcustomer feedbackaction plans

About the role

Key responsibilities & impact

Design and coordinate the organization's quality approach
Ensure consistency at all levels of the organization and its environment
Lead the quality management system within a continuous improvement framework
Advise stakeholders across the organization
Manage the quality system by defining and measuring performance indicators in accordance with ISO 9001
Monitor customer satisfaction by conducting surveys, analyzing feedback, and making recommendations
Conduct internal and external audits in collaboration with operational teams
Advise and support teams on management system matters
Lead risk analysis and recommend action plans
Maintain quality documentation and ensure regulatory monitoring.

Requirements

What you’ll need

Master's degree (Engineering or Master) in Quality, Project Management, or Process Optimization
Minimum 5 years' experience in quality and project coordination
Excellent interpersonal, organizational, and problem-solving skills
Dynamic and meticulous; comfortable working cross-functionally with multiple stakeholders.

Benefits

Comp & perks

Occasional remote work
Flexible working hours
Family health insurance
Caregiver support measures