Social Worker

Aflac

Social Worker supporting Aflac insurance claimants with clinical care plans, emotional support, and community-resource referrals. Managing complex disability claims and maintaining detailed client records remotely within the continental US.

Posted 8/13/2026full-timeWindsor • Connecticut • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in social work with a focus on client advocacy, program development, and care planning. Proficient in managing disability claims and providing emotional support while maintaining confidentiality and attention to detail.

Highest-signal resume keywords

Bachelor's Degree In Social WorkMaster's Degree In Social WorkProfessional Master's Level License (LCSW, LMHC, LPC)Disability Claim ManagementMedical Terminology

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Program DevelopmentCare PlanningClient AdvocacyResearch SkillsRecord Keeping

Soft Skills

Articulate Verbal And Writing SkillsDecision-Making AbilityCustomer Service SkillsStress ToleranceMultitasking And Prioritization

Tools & Technologies

Microsoft OfficeSoftware Applications

Certifications & Qualifications

LCSWLMHCLPC

Industry Keywords

Disability Industry ExperienceInsurance Industry ExperienceHealthcare ServicesFinancial Aid ProgramsLegal Assistance

About the role

Key responsibilities & impact

Advocate for claimants by providing access to community services such as financial assistance, legal aid, and housing
Develop, plan, and implement programs to improve the comfort and care of patients and their families
Advise family caregivers regarding medical decisions
Formulate care plans using clinical expertise and judgment
Provide ongoing support to claimants and their families
Handle complex issues and refer only the most complex issues to higher-level staff
Provide emotional support to clients dealing with trauma, illness, or disability related to claims
Help claimants understand the claims process through clear communication
Connect clients with healthcare services, financial aid programs, rehabilitation services, and legal assistance
Maintain accurate and up-to-date records of client interactions and referrals
Conduct research to remain current on developments in social work
Perform other related duties as required

Requirements

What you’ll need

Bachelor's degree in social work or a related field
Master's degree in social work or a related field
Professional master's level license, such as LCSW, LMHC, or LPC
3 or more years of related experience, or an equivalent combination of education and experience
Familiarity with disability claim management concepts
Understanding of medical terminology, pathology, and anatomy
Articulate verbal and writing skills
Decision-making ability
Ability to meet deadlines
Ability to work with confidential information
Moderate skills with Microsoft Office and other software applications
Customer service skills
Stress tolerance
Ability to multitask and prioritize
High attention to detail
Ability to work under pressure
Results-driven approach
High attention to departmental and company procedures and practices
Disability and insurance industry experience preferred

Benefits

Comp & perks

Medical, dental, and vision coverage
Prescription drug coverage
Health care flexible spending
Dependent care flexible spending
Aflac supplemental Accident, Cancer, Critical Illness, and Hospital Indemnity policies at no cost to employees
401(k) plans
Annual bonuses
Opportunity to purchase company stock
11 paid holidays annually
Up to 20 days PTO to be used for any reason
State-mandated sick leave, if eligible
Other leaves of absence, if eligible
Adoption and parental leave
Remote work from home
Advance communication for occasional office visits based on business need