AVP, Client Implementation

Aflac

AVP, Client Implementation at Aflac responsible for managing client onboarding for Life, Absence, and Disability Solutions. Establishing relationships and driving innovation in implementation management.

Posted 7/21/2026full-timeShelton • Connecticut • 🇺🇸 United StatesLead💰 $160,000 - $210,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client onboarding for Life, Absence, and Disability Solutions, with a focus on project management and customer implementation. Proven ability to lead teams, establish strategic relationships, and drive innovation in implementation management.

Highest-signal resume keywords

Client Onboarding ManagementProject ManagementLife, Disability, and Absence Management ExpertiseSalesforce CRM ProficiencyLeadership Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementClient OnboardingImplementation StrategiesCustomer Experience ManagementRelationship Management

Soft Skills

Strong Leadership CapabilitiesTeam DevelopmentCustomer Relationship Building

Tools & Technologies

Salesforce CRM

Industry Keywords

Life SolutionsAbsence ManagementDisability SolutionsImplementation Best Practices

About the role

Key responsibilities & impact

Accountable for end-to-end client onboarding for Life, Absence, and Disability Solutions, ensuring quality execution and timely delivery
Establishes and sustains strong relationships with customers, brokers, and key partners
Partners with executive leadership to anticipate demand and priorities
Leads the development and enforcement of implementation strategies, standards, and best practices
Drives innovation in implementation management, leveraging technology
Promotes a high standard of customer experience
Build and develop a high-performing team

Requirements

What you’ll need

Bachelor's Degree Business Administration, Marketing or a related field
10 years' experience in managing key/strategic relationships
5 years management experience
Experience in customer implementation, project management in the disability industry
Expertise in Life, Disability, and Absence management products
Strong leadership capabilities
Proficiency in Salesforce CRM systems

Benefits

Comp & perks

medical, dental, and vision coverage
prescription drug coverage
health care flexible spending
dependent care flexible spending
Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
401(k) plans
annual bonuses
opportunity to purchase company stock
11 paid holidays
up to 20 days PTO to be used for any reason