Enrollment Consultant

Aflac

Enrollment Consultant at Aflac focusing on strategies for enrollment and improving customer engagement across products. Collaborating with teams to deliver effective campaigns and growth initiatives.

Posted 4/23/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $115,000 per yearWebsite

About the role

Key responsibilities & impact

Supports the development and execution of enrollment and re-enrollment growth strategies across products and distribution channels
Collaborates with sales and service teams to drive enrollment initiatives and improve customer engagement outcomes
Assist in the creation of enrollment materials, communications, and project deliverables to support campaigns and ongoing initiatives
Assist with analyzing in-force book of business to identify opportunities for growth retention, and improved participation
Supports cross-functional discussions, including underwriting and operational partners, to advance customer growth strategies
Develops and positions customer-facing communications to effectively convey value propositions and enrollment solutions
Participates in customer meetings to support engagement strategies and deliver educational content tailored to audience needs
Tracks and manages project activities, deliverables, and results to support reporting and yearover- year performance insights
Utilizes data and insights to support campaign development and inform future enrollment strategies
Performs other duties as required

Requirements

What you’ll need

Knowledge of Aflac products/services and systems
Knowledge of the insurance industry, to include products, processes, and terminology and the ability to interpret complex language
Advanced skills and comprehensive knowledge of the principles, concepts, practices and procedures.
Excellent oral and written communication skills to effectively interact with internal and external customers
Microsoft Office Suite – Intermediate
Adobe Pro – Intermediate
Salesforce – Intermediate
Bachelor's Degree In a related field
5 or more years job-related experience

Benefits

Comp & perks

medical, dental, and vision coverage
prescription drug coverage
health care flexible spending
dependent care flexible spending
401(k) plans
annual bonuses
an opportunity to purchase company stock
11 paid holidays
up to 20 days PTO

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

enrollment strategiescustomer engagementdata analysisproject managementcampaign developmentcommunication materials creationvalue proposition developmentperformance reportingcustomer education content

Soft Skills

collaborationinterpersonal communicationanalytical thinkingcustomer serviceorganizational skillswritten communicationpresentation skills