Business Analyst – Configuration

Aflac

. Performs work for multiple business segments; supports moderate to highly complex business processes.

Posted 4/21/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $75,000 - $95,000 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Performs work for multiple business segments; supports moderate to highly complex business processes.
Serves as a team member for projects of moderate to large scope and moderate to high complexity.
Assists with project deliverables such as project initiation requests, business and technical requirements, use cases, interface specifications, business architecture models, cost/benefit analysis, risk and issue logs, test plans, training plans and elevation / validation plans.
Provides technical solutions to meet user needs, manages business unit expectations and maintains established business relationships.
Communicates and presents moderately complex technical concepts simply and effectively to nontechnical team members
Collects, analyzes, and documents business and technical requirements.
Assesses long term needs, performs gap analysis and makes future state recommendations.
Participates in JAD (Joint Application Design) sessions with business partners to enable technical solutions that allow for process improvements.
Owns project deliverables/artifacts, works in a self-directed environment to develop artifacts.
Conducts systems analysis with a focus on technical process models and use cases.
Provides testing support and analysis for defect resolution.
Performs other related duties as required.

Requirements

What you’ll need

Bachelor's Degree in Computer Science, Business Administration or a related field
Two or more years of relevant technical work experience that has provided an understanding of organizational systems and capabilities, business operations and requirements, business modeling concepts, software development methodologies, etc.
Advanced database skills with experience using MS Access, SQL knowledge of how relational databases work.
Ability to apply statistical and other research methods into systems issues as required; review complex data and derive summary conclusions.
High value contributor / value added professional.
Experience with configuration working within ClaimVantage Software
Knowledge: ClaimVantage and Jira SQOL Queries

Benefits

Comp & perks

medical, dental, and vision coverage
prescription drug coverage
health care flexible spending
dependent care flexible spending
Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
401(k) plans
annual bonuses
an opportunity to purchase company stock
11 paid holidays
up to 20 days PTO to be used for any reason
state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)
other leaves of absence, if eligible

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

database skillsMS AccessSQLbusiness modeling conceptssoftware development methodologiessystems analysisgap analysistesting supporttechnical process modelsuse cases

Soft Skills

communicationpresentationteam collaborationself-directed workproblem-solvinganalytical thinkingrelationship managementproject managementtechnical concept simplificationvalue added professional

Certifications

Bachelor's Degree in Computer ScienceBachelor's Degree in Business Administration