Commercial Project Manager
AFL
full-time
Posted on:
Location Type: Remote
Location: South Carolina • United States
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Tech Stack
About the role
- Maintain a high level of knowledge regarding AFL’s products and services and their applications to potential customers.
- Act in a consultative role to the customer to ensure that they can easily order, install, and add value to their internal programs with our programs and services.
- Maintain sufficient knowledge of strategic customer’s business to recognize opportunities and be perceived by the customer as a problem solver and cost displacement specialist.
- New opportunities as well as their business potential should be communicated to the sales and marketing management on a timely basis.
- Provide direction to the customer service representative organization in support of customer needs.
- Report all customer problems to management as quickly as possible to ensure the problem is resolved in a timely manner.
- Track the progress of the problem resolution and ensure that it meets the requirements of the customer.
- May develop a full-scale project plan, which includes scheduling, execution planning, and tracking.
- Define project tasks and resource requirements.
- Continuously monitor and report on progress of the project to all stakeholders, including documenting such progress.
- Effectively communicate project plan and expectations to team members/stakeholders in a timely and clear fashion.
- Identify, manage and mitigate risks.
- Manage changes in project scope.
- Must anticipate and catch deviations from the plan or schedule early and keep all team members/stakeholders informed.
- Coach, mentor, motivate and supervise project team members, and influence them to take positive action and have accountability for their assigned work.
- Exercise good judgement and act quickly to resolve issues.
Requirements
- Bachelor’s degree Business, Engineering, or equivalent experience
- Minimum 8 years related experience Project planning and control.
- Knowledge of project management concepts, efficient project scheduling, cost planning and performance.
- Experienced in providing a team with direction and vision, including motivating people to perform, listening to people, providing feedback, recognizing strengths and providing challenges
- Critical thinker with the ability to problem solve effectively and efficiently
- Possess good judgment and a sense of urgency
- Excellent organizational and customer service skills
- Proficient with MS Office and MS Project, or spreadsheets or other appropriate tools to manage people and tasks and keep up-to-date.
- PMP certification a plus
- Ability to travel up to 15%.
Benefits
- Flexible time off policy
- 401K Company match (up to 4% - dollar for dollar)
- Professional development, training, and tuition reimbursement programs
- Excellent medical, dental, vision, and life insurance policy options
- Opportunities for career advancement with an industry leading company!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project planningproject controlproject management conceptsefficient project schedulingcost planningperformance management
Soft Skills
critical thinkingproblem solvinggood judgmentsense of urgencyorganizational skillscustomer service skillscoachingmentoringmotivatingcommunication
Certifications
PMP certification