Sales and Customer Service Specialist
Trupanion
Customer Service Representative, German-speaking – Part-time
Afilio
part-time
Posted on:
Location Type: Remote
Location: Remote • 🇩🇪 Germany
Visit company websiteSalary
💰 €22,800 - €32,000 per year
Job Level
Mid-LevelSenior
About the role
- Customer communication - You guide our users through our platform and ensure by phone and email that they can navigate our processes.
- Proactive customer support - You are comfortable proactively explaining the value of our offerings to users and guiding them to the next step.
- Platform improvement - Through ongoing interaction with our users, you not only identify their needs but also provide valuable input for the continuous improvement of our platform.
- Teamwork - You work closely with the entire team and regularly coordinate with them.
Requirements
- Fluent German
- Previous customer service experience is a plus but not required.
Benefits
- Deutschlandticket (public transport pass)
- Flexible work-from-home arrangement
- 30 days of annual leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer communicationproactive customer supportteamwork
