Afilio

Customer Support

• Customer communication - You guide our users through our platform and ensure by phone and email that they can navigate our processes.
• Proactive customer support - You are comfortable proactively explaining the value of our offerings to users and guiding them to the next step.
• Platform improvement - Through ongoing interaction with our users, you not only identify their needs but also provide valuable input for the continuous improvement of our platform.
• Teamwork - You work closely with the entire team and regularly coordinate with them.

Customer Service Representative, German-speaking – Part-time