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Implementation Manager
AffirmedRx, a Public Benefit CorporationImplementation Manager ensuring successful execution and deployment of complex client projects at AffirmedRx, PBC. Leading cross-functional teams to achieve high-quality outcomes in pharmacy benefit management.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading client implementation projects within the Healthcare sector, particularly in Pharmacy Benefit Management (PBM). Strong capabilities in project management, risk assessment, and stakeholder communication are essential for ensuring successful project delivery and client satisfaction.
Highest-signal resume keywords
Project ManagementPharmacy Benefit Management (PBM)Client InteractionPMP CertificationMeeting Facilitation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningRisk AssessmentAction Plan DevelopmentProgress TrackingCross-Functional Collaboration
Soft Skills
Time ManagementCommunication Skills
Certifications & Qualifications
PMP Certification
Industry Keywords
HealthcareClient ImplementationStakeholder ManagementContingency PlanningLessons Learned
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead and drive client implementation projects
- Partner with internal cross-functional areas such as Clinical, Eligibility and Benefits, and external vendors to ensure all client requirements are met and supported throughout the implementation process
- Create a detailed action plan which considers a fixed timeline and can evaluate risks
- Develop the implementation project plan and track progress relative to the plan through weekly update calls and action log maintenance
- Establish client relationships and ensure client satisfaction, starting day one of Implementation
- Assess risks and establish contingency plans
- Communicate project status clearly and concisely to stakeholders, including executive levels
- Drive project teams to specific milestones, while effectively collaborating with key internal and external stakeholders to deliver high quality and predictable outcomes
- Manage work and inputs from a variety of stakeholders
- Establish collaborative working relationships and develop optimized cross-functional processes
- Proactively identify business risks and develop high quality strategies & tactics to effectively mitigate
- Conduct “lessons learned” and feedback meetings post-implementation to improve processes for the future
Requirements
What you’ll need- Bachelor's degree in business, project management or related field required
- 5+ years of experience in project management
- Healthcare experience, specifically in Pharmacy Benefit Management (PBM) required
- Ability to learn quickly, dive in, and help improve execution
- Client interaction experience required
- Exceptional time management skills
- Strong meeting facilitation experience required
- Demonstrated ability to deliver a completed project
- Strong communication skills (written and verbal)
- Experience working with a team on strategic cross functional projects
- PMP certification preferred
- Willingness to travel 25%.
Benefits
Comp & perks- To impact industry change in the pharmacy benefits management space, while delivering the highest quality patient outcomes.
- To work in a culture where people thrive because when OUR team thrives, OUR business thrives.
- Competitive compensation, including equity, with health, dental, vision and other benefits.