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Senior Manager, Key Accounts Sales
AffirmSenior Manager in Key Accounts Sales at Affirm leading strategic merchant relationships across Travel and New Markets. Responsible for building executive relationships and executing go-to-market strategies.
Tech Stack
Tools & technologiesSwift
About the role
Key responsibilities & impact- Lead and mentor a team of mid-to-senior-level Key and Enterprise Account Executives, helping them develop strategies to win new business and expand existing partnerships.
- Own executive stakeholder management for the segment: communicate progress and risks early, align on tradeoffs, and support senior leadership decision-making; lead executive-level negotiations with strategic partners.
- Execute and continuously refine the US Travel & New Markets and Key CA GTM plans and operating rhythm (segmentation, coverage, merchant prioritization, pipeline inspection), partnering with Sales Ops/RevOps to improve forecasting accuracy, operational effectiveness, and team performance.
- Lead cross-functional deal orchestration for priority opportunities, building alignment across Legal, Product, Risk, and Client Success to navigate complex deal requirements and drive successful outcomes.
- Navigate complex and ambiguous commercial situations, balancing merchant needs, business objectives, operational constraints, and risk considerations to make informed decisions.
- Recruitment & Team Development: Support hiring, onboarding, and calibration for the team in partnership with sales leadership and People, ensuring swift decision-making and momentum.
- Drive team execution across deals, providing hands-on coaching from pipeline development through negotiation and close; leverage AI-enabled call/notes synthesis and deal-cycle organization (e.g., mutual action plans, risk capture, next steps) to remove blockers and maintain a high bar for deal quality.
- Partner with Client Success, Product, and Technical Account Management to ensure a smooth launch and strong early performance for newly signed merchants; proactively manage escalations and post-close handoffs.
- Identify and drive first-year expansion opportunities (cross-channel, multi-brand, or new use cases) for Travel and New Markets partners, in alignment with leadership priorities.
- Bring structure and innovation to sales execution and pipeline management, including standardization of deal artifacts and operating cadences, improving efficiency and consistency across the team.
- Hold the team accountable for performance, providing timely coaching, feedback, and development while creating clarity around priorities, execution expectations, and business outcomes.
- Represent Affirm at industry events and conferences relevant to Travel and priority new markets, strengthening our position in the market.
- Travel regularly to lead executive engagements, accelerate deal cycles, and facilitate team planning sessions and off-sites.
Requirements
What you’ll need- 10+ years of solution selling experience, including 3+ years of leadership experience managing high-performing sales teams.
- A strategic and hands-on sales leader with a deep understanding of enterprise sales and complex deal structures.
- Experience translating strategy into operational plans and team execution, driving sustained results through forecasting rigor, pipeline inspection, and strong cross-functional collaboration.
- Demonstrated ability to drive cross-functional execution across Product/Legal/Risk/CS for complex enterprise partnerships.
- Demonstrated operational excellence in forecasting, pipeline management, and sales execution.
- Demonstrated ability to navigate ambiguity, solve complex business problems, and make sound decisions with incomplete information.
- Proven track record of selling into large, enterprise merchants; Travel experience strongly preferred (and/or experience incubating new verticals/markets).
- Strong alignment with Affirm’s mission, with a passion for building financial products that improve lives.
- Strong executive presence and ability to build relationships with senior stakeholders internally and at major brands.
- An active networker who can broker warm leads and open doors to new opportunities.
- A structured, organized leader who brings new ways of thinking and managing to the team.
- A proactive, entrepreneurial mindset with the ability to navigate ambiguity and drive initiatives forward.
- A strong coach and mentor who holds the team accountable and provides real-time, constructive feedback to improve performance.
- Willingness to travel regularly to support deal acceleration, industry events, and team collaboration.
Benefits
Comp & perks- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ForecastingPipeline ManagementSales ExecutionDeal NegotiationStrategic PlanningTeam DevelopmentAccount ManagementRisk ManagementMerchant PrioritizationGTM Strategy
Soft Skills
CoachingMentoringRelationship BuildingProblem SolvingOrganizational Skills