Senior Product Stewardship, Chemical Regulatory Consultant
TinyURL
Compliance Analyst I, Complaints Risk Oversight
Affirm
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $110,000 per year
Job Level
Mid-LevelSenior
About the role
- Review and credibly challenge internal responses to consumer complaints and potential issues from the operations team and guide them regarding a wide variety of regulatory requirements, including (but not limited to) credit reporting, disputes, bankruptcy, fair lending, UDAAP;
- Review customer complaints to identify root cause, analyze trends, and find opportunities for product and process improvements to fix recurring issues;
- Work with cross-functional partners to address compliance concerns and bring to senior management, when required;
- Assist with metrics reporting and provide input on process improvement;
- Support other key compliance and risk management projects, as needed.
Requirements
- 3 to 5+ years of professional work experience in Compliance, Enterprise or Operational Risk, or Audit within a financial services company, Fintech, or regulatory agency
- Inquisitive and proactive in proposing creative, effective solutions
- Strong project management, critical thinking, time management, and analytical skills
- Excellent verbal and written communication skills, with the ability to present sophisticated and critical issues
- Strong curiosity about fintech and consumer financial protections.
Benefits
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
project managementcritical thinkingtime managementanalytical skillsverbal communicationwritten communicationproblem-solvingcreativitycuriosity
