Compliance Analyst II

Affirm

Compliance Analyst II supporting compliance governance and oversight program at Affirm. Investigating operations issues and analyzing consumer complaints for process improvements.

Posted 5/14/2026full-timeRemote • California, Connecticut, New Jersey, New York, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $88,000 - $140,000 per yearWebsite

About the role

Key responsibilities & impact

Review and credibly challenge internal responses to consumer complaints and potential issues from the operations team and guide them regarding a wide variety of regulatory requirements, including (but not limited to) credit reporting, disputes, bankruptcy, fair lending, UDAAP;
Review customer complaints to identify root cause, analyze trends, and find opportunities for product and process improvements to fix recurring issues;
Work with cross-functional partners to address compliance concerns and bring to senior management, when required;
Assist with metrics reporting and provide input on process improvement;
Support other key compliance and risk management projects, as needed.

Requirements

What you’ll need

3 to 5+ years of professional work experience in Compliance, Enterprise or Operational Risk, or Audit within a financial services company, Fintech, or regulatory agency;
Inquisitive and proactive in proposing creative, effective solutions;
Strong project management, critical thinking, time management, and analytical skills;
Excellent verbal and written communication skills, with the ability to present sophisticated and critical issues;
Strong curiosity about fintech and consumer financial protections.

Benefits

Comp & perks

Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

compliancerisk managementmetrics reportingprocess improvementcredit reportingdisputesbankruptcyfair lendingUDAAP

Soft Skills

project managementcritical thinkingtime managementanalytical skillsverbal communicationwritten communicationproblem-solvingcreativitycuriosity