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About the role
Key responsibilities & impact- Own mid-funnel sales lifecycle processes (Discovery → Close), including stage definitions, pipeline hygiene, forecasting inputs, and opportunity management standards
- Drive territory planning, segmentation, account-to-rep mapping, ownership transitions, and ongoing territory hygiene
- Lead process clarity and governance for ISV, Strategic Partnerships, and Marketplace motions, ensuring consistent execution and clean handoffs
- Manage cross-functional initiatives end to end across Sales Leadership, Partnerships, Legal, Product, Analytics, and RevOps
- Support forecasting accuracy and pipeline health by improving mid-funnel data quality and instrumentation
- Own documentation and change management for all mid-funnel, territory, and partnerships processes
- Partner with Business Systems on Salesforce workflows, opportunity layouts, territory rules, and GTM tooling improvements
- Partner with Revenue Enablement to train teams on process changes, territory updates, and tooling adoption
Requirements
What you’ll need- BA/BS or equivalent 4-year degree required
- 4+ years of revenue operations or sales operations experience with exposure to pipeline management, forecasting, and territory planning
- Proficiency in Salesforce (experience as an administrator is a plus)
- Hands-on experience with territory design — segmentation logic, account scoring, ownership routing, and managing transitions at scale
- Experience designing and documenting end-to-end sales processes — stage definitions, SLAs, territory rules, and operating cadences
Benefits
Comp & perks- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
pipeline managementforecastingterritory planningterritory designsegmentation logicaccount scoringownership routingsales process designdocumentationchange management
Soft Skills
leadershipcross-functional collaborationprocess claritygovernancetrainingcommunicationorganizational skillsattention to detailproblem-solvingadaptability