Affirm

Compliance Lead, Servicing Advisory

Affirm

full-time

Posted on:

Origin:  • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $115,000 - $170,000 per year

Job Level

Senior

About the role

  • Provide guidance to Affirm’s Servicing Product and Operations teams on applicable regulatory requirements, and recommend remediation and prioritization
  • Provide independent oversight and credible challenge on servicing changes, including third-party oversight; work cross-functionally to address compliance issues at the root cause
  • Monitor regulatory developments impacting servicing and assess/communicate implications to stakeholders
  • Partner with the Complaints Compliance team to leverage complaint insights and drive durable product and process fixes within servicing
  • Support responses to regulatory and bank-partner inquiries, audits, and examinations through second-line reviews and documentation/evidence
  • Assist the business with developing and implementing policies, procedures, and controls through second-line advisory, review, and oversight to ensure compliance with regulatory requirements
  • Collaborate with cross-functional partners including Legal, Operations, Product, Engineering and senior leadership
  • Report to the Director, Compliance and work independently to drive process improvements and build out the compliance program
  • Other duties as assigned

Requirements

  • Working knowledge of applicable laws, regulations, and regulatory trends that impact Affirm’s business
  • Ability to research and investigate where knowledge is lacking, building subject matter expertise
  • Experience in completing subject specific compliance testing and/or assessment activities
  • Strong communication and relationship management skills
  • Inquisitive and proactive in proposing creative and effective solutions and ability to learn and adapt in a fast-paced environment
  • Strong project management, critical thinking and analytical skills
  • Excellent verbal and written communication skills with the ability to clearly present complex and sensitive issues
  • Proficient computer navigation skills using a variety of software packages, including Google docs, word processing, spreadsheets, and presentations
  • Ability to work in a self-directed environment with excellent strategic thinking and problem-solving ability
  • Experience working in fast-paced, ambiguous environments
  • Experience advising revenue-generating stakeholder groups
  • Leads complex projects/initiatives/cross functional work; may have contractor(s) reporting
  • Professional work experience in Compliance Risk, Audit, or Bank Regulatory
  • A minimum of 4 years of experience in a regulated industry is highly preferred
  • Visa sponsorship is not available for this position (must be authorized to work in the U.S.)