Affirm

Staff Product Manager, Card Experience

Affirm

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $200,000 - $250,000 per year

Job Level

Lead

Tech Stack

SQL

About the role

  • Own the "Pre-Swipe" Vision: Define the long-term strategy for Card Activation and New User Experience. You will own the roadmap for taking a user from "Interested" to "Ready to Transact," bridging the gap between digital provisioning and physical card unboxing.
  • Build 0->1 Growth Bets: Identify and launch net-new features that drive activation. Whether it’s gamified onboarding, instant wallet provisioning (Apple/Google Pay), or novel "first-use" incentives, you will lead the charge on innovation.
  • Obsess Over the Funnel: Manage the end-to-end checkout and activation funnel. You will ruthlessly eliminate friction, optimizing for speed, clarity, and delight, ensuring our drop-off rates are industry-leading lows.
  • Cross-Functional Leadership: As a Staff PM, you will act as the conductor for a complex group of stakeholders. You will partner deeply with Engineering to decouple growth from platform debt, and work with Design to ensure our UX is world-class.
  • Navigate Complexity: You will work hand-in-glove with Risk, Legal, and Compliance to invent new ways to onboard users safely without sacrificing speed. You will turn regulatory requirements into seamless product experiences.
  • Drive Activation Economics: Own the metrics that matter. You are responsible for Time-to-First-Transaction, 30-Day Activation Rates, and Wallet Provisioning penetration.

Requirements

  • 7+ years of Product Management experience, with a clear track record in consumer mobile apps, fintech, or neobanks.
  • Experience Owning Critical Funnels: You have deep experience optimizing high-stakes conversion flows (e.g., checkouts, sign-ups, KYC) and understand the psychology of user activation.
  • 0->1 Builder Mentality: You aren’t just an optimizer; you have a history of launching new products or features from scratch that fundamentally changed user behavior.
  • Technical & Design Fluency: You can speak the language of engineering (API constraints, latency) and have an incredibly high bar for UI/UX design. You know what "butter smooth" feels like and won't settle for clunky interactions.
  • Strategic Influence: You have experience leading without authority, capable of aligning senior stakeholders and guiding embedded engineering/design pods through ambiguity.
  • Data-Driven Intuition: You are fluent in SQL/Amplitude and use data to find the bottleneck, but use product intuition to solve it.
  • This position requires either equivalent practical experience or a Bachelor’s degree in a related field
Benefits
  • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
  • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
  • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
  • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Product ManagementUser Experience (UX) DesignData AnalysisSQLAmplitudeAPIConversion OptimizationMobile App DevelopmentFeature LaunchUser Activation
Soft skills
Cross-Functional LeadershipStrategic InfluenceProblem SolvingCommunicationCollaborationAdaptabilityUser-Centric MindsetInnovationStakeholder ManagementData-Driven Decision Making
Certifications
Bachelor’s Degree in Related Field