Community Manager

• Develop and execute Affirm’s social media strategy — from audience insight to platform mix, content approach, and measurement — ensuring every initiative drives cultural relevance and business impact.
• Stand up a proactive content program that amplifies Affirm’s narratives, spotlights earned media, and engages our community with humanity and creativity.
• Foster dialogue, respond in real time, and ensure our voice stays timely, direct, and culturally relevant.
• Identify trends, test emerging formats, and champion new ways to show up across platforms.
• Partner closely with Communications, Brand, and Partner Marketing to bring social-first thinking into every campaign and moment.
• Use insights to refine content, grow reach and engagement, and deepen meaningful connections with our audience.
• Report directly to the VP, Communications.

Director, Social and Community

Community Smiles Outreach Representative

Advisor, Community Engagement – Gulf Coast Region

Community Learning Leader

Senior Area Manager, Community

Community Manager