Social and Community Manager
Affirm
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$109,000 - CA$159,000 per year
Job Level
SeniorLead
About the role
- Be our cultural radar: Spot trends, creators, and conversations — from TikTok to Reddit to whatever comes next — and know when/how Affirm should show up.
- Participate in real time: Jump into cultural moments and dialogue with the right tone, speed, and creativity.
- Build community: Foster dialogue and connection, turning participation into trust and loyalty.
- Bring campaigns to life: Partner with teams including Communications, Brand, and Partner Marketing to ensure launches and narratives feel social-first, not bolted on.
- Push creative boundaries: Experiment with new formats and ideas that stretch how Affirm shows up in culture.
- Measure and refine: Use social listening and analytics to capture insights, optimize, and continually raise the bar.
Requirements
- 8–10 years of experience in social and community, with flexibility to consider exceptional candidates with 5+ years who demonstrate outsized cultural fluency and impact.
- Someone who lives and breathes social: you know the trends, memes, creators, and communities shaping culture, and you can spot what matters before it peaks.
- Proven track record of sparking conversation and building community — not just publishing content, but creating connection and participation.
- Strong creative instincts and storytelling skills that feel natural across formats, from short-form video to emerging cultural expressions.
- Experience collaborating with creators and cultural voices to amplify stories authentically.
- Comfort moving fast in real time — with the judgment to know when to act and when not to.
- Analytical mindset with experience using social listening and reporting tools (e.g., Sprout Social) to guide decisions and continually raise the bar.
- Collaborative, curious, and energized by working across teams to make campaigns and moments social-first.
Benefits
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
social listeninganalyticsstorytellingcommunity buildingcontent creationtrend analysiscampaign developmentreal-time engagementcreative experimentationcollaboration
Soft skills
creativitycuriosityjudgmentcommunicationflexibilitycollaborationcultural fluencytrust buildingparticipationconnection