Centralized Triage Registered Nurse, RN

Affinity Hospice

Remote registered nurse providing after-hours hospice triage for Affinity Hospice, a hospice and palliative-care organization. Assessing symptoms, guiding caregivers, documenting care, and dispatching field nurses when needed.

Posted 8/5/2026full-timeRemote • Alabama, South Carolina, Virginia • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in hospice and palliative care, providing clinical guidance and emotional support to patients and families. Proficient in triaging calls, coordinating care, and maintaining accurate documentation in electronic medical records.

Highest-signal resume keywords

RN LicensureHospice Care ExperienceTelephone TriageCPR CertificationPatient Assessment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Decision-MakingSymptom ManagementMedication AdministrationPatient EducationEmergency Response

Soft Skills

Emotional SupportCollaborationCommunication

Tools & Technologies

Electronic Medical Record (EMR)

Certifications & Qualifications

Current RN LicensureCPR Certification

Industry Keywords

Hospice CarePalliative CareDurable Medical EquipmentInterdisciplinary CommunicationEnd-of-Life Care

About the role

Key responsibilities & impact

Serve as the primary point of contact for hospice patients and families during after-hours, weekend, and holiday coverage
Triage incoming calls, assess patient needs, and provide clinical guidance and interventions by phone
Resolve or route non-clinical requests involving durable medical equipment, pharmacy, scheduling, and general questions
Collaborate with physicians, social workers, chaplains, nurses, and other hospice team members
Make clinical decisions based on patient status and plans of care
Provide symptom-management instructions for pain, breathing difficulty, nausea, anxiety, and other concerns
Offer emotional support and guidance to families and caregivers
Educate patients and families on end-of-life care, medication administration, and comfort measures
Respond to emergencies, guide caregivers through symptom-control techniques, and dispatch hospice field nurses when necessary
Coordinate after-hours visits by hospice field nurses or other team members
Ensure timely ordering and availability of medications and medical supplies
Document triage interactions and nursing assessments in the electronic medical record (EMR)
Complete workflow
Provide detailed reports to registered nurse teams, hospice physicians, and case managers
Update plans of care to reflect changes in patient status and maintain interdisciplinary communication

Requirements

What you’ll need

Associate’s degree in nursing
Current RN licensure with an active multistate (compact) license required, or willingness to obtain one
Current CPR certification
Valid driver’s license and reliable transportation for potential home visits
Bachelor’s degree preferred
Minimum of two (2) years of hospice or palliative care experience preferred
Experience in telephone triage, critical care, or emergency care preferred

Benefits

Comp & perks

Paid Time Off (PTO)
Sick Time
Holiday Pay
Gas Card Program
Car Maintenance Stipend
Benefit Package (Medical, Dental, Vision and more) for full-time employees
401K
Employee Assistance Program
Tuition Reimbursement for eligible employees
Internal Company Advancement
Free end of life training