Aerostrat

Technical Program Manager

• Become a subject matter expert in all things Aerros and Aircraft Maintenance Planning
• Gain a deep understanding of our technical landscape including our database structure, API offering, and key customer integrations
• Interface directly with our customers to provide guidance on how to use our Reporting and API offerings
• Build and maintain internal usage analytics dashboards using Posthog, PowerBI, SQL, and other analytics tools
• Work directly with customers to understand their technical requirements and architect a solution for implemention or integration projects
• Project manage all customer-facing non-agile technical projects
• Work directly with other technology providers as part of building and supporting integrations
• Improve existing processes by using your knowledge to build playbooks, document SOPs, and expand our existing customer-facing documentation
• Support customer success team when required to ensure top-tier customer support