Aerospike

Vice President

• Develop and drive the multi-year technical roadmap, investment strategy, and lifecycle execution for Aerospike’s core distributed database and its supporting ecosystem.
• Translate platform goals into an integrated roadmap covering multiple product areas.
• Make thoughtful investment decisions across net-new innovation, elastic platform scalability, multi-tenant cloud economics, and absolute operational reliability.
• Conduct regular market and competitive analysis to identify trends and inform strategy.
• Collaborate with engineering, field, marketing, customer success, and design teams to deliver aligned and effective outcomes.
• Maintain a clear understanding of user needs and advocate for user experience improvements throughout the product lifecycle.
• Maintain a portfolio-level view across all related products, ensuring clarity of ownership and coordination.
• Prioritize initiatives and themes based on customer needs, technical constraints, and business impact.
• Use product data, telemetry, and customer feedback to inform roadmap and success measures.
• Support long-term planning and roadmap development across multiple time horizons.
• Act as an executive sponsor and senior point of contact for key customers.
• Build a deep understanding of enterprise use cases, particularly hybrid and cloud-native deployments.
• Represent the developer and database operator perspectives in product decisions and core engineering cycles, driving friction-free deployment automation and world class observability into the platform.
• Lead and mentor a team of product managers across the portfolio.
• Define and track key performance indicators such as adoption, satisfaction, and business value.
• Ensure ongoing measurement of product performance, quality, and customer impact.
• Partner with engineering leadership to ensure timely and high-quality product delivery.
• Arm sales engineering, marketing, and customer success teams with the technical blueprints and value propositions required to land new and accelerate enterprise adoption.

VP Product – Core Products

Customer Advocate

• Conduct quarterly business reviews (QBRs) for each assigned account, aligning on business objectives, product utilization, upcoming initiatives, and any risks and/or roadblocks
• Deliver annual cluster health checks for each assigned account assessing customers' Aerospike deployments for performance, scalability, and best practice adherence, and providing actionable insights and recommendations
• Monitor and report on account health synthesizing signals from product usage, support ticket trends, stakeholder engagement, and direct customer feedback to provide leadership with a clear view of portfolio health and risk
• Proactively identify and flag at-risk accounts working cross-functionally with Sales, Support, Product, and Engineering to develop mitigation plans before issues escalate
• Act as the customer's internal advocate channeling feedback and feature requests to Product and Engineering and ensuring the customer's voice is represented in roadmap conversations
• Enable customer success by connecting customers with relevant resources, documentation, best practices, and internal subject matter experts to accelerate adoption and optimize their use of Aerospike
• Build and maintain stakeholder relationships across both technical and business contacts within each account, expanding Aerospike's footprint of trusted relationships beyond a single point of contact
• Document all customer interactions in Salesforce and other internal systems maintaining accurate records of engagement history, health assessments, and action items
• Collaborate closely with Sales to ensure alignment on account, stakeholder, and renewal strategy

Senior Customer Success Advocate

Product Marketing

• Operate as a senior peer within an ambitious PMM team
• Pressure-test and refine positioning as the product evolves
• Ensure clarity is maintained across Product, Sales, and Marketing
• Improve and institutionalize launch processes
• Sharpen differentiation in high-stakes competitive environments
• Lead through influence, clarity, and judgement

VP Product – Core Products

Senior Customer Success Advocate

Senior Product Marketing Manager