Aera Technology

Vice President

• Serve as thought partner and trusted advisor to our largest, most strategic accounts.
• Build and lead a team of best-in-class Client Partners.
• Develop and execute a sales plan to exceed revenue targets.
• Report on sales activity and provide credible monthly and quarterly forecasts to executive leadership.
• Consistently monitor sales activity to ensure your team members are tracking to their individual quotas.
• Take a pro-active, hands-on approach to ensure that each of our clients are maximizing value from our platform.
• Work cross-functionally with other Sales and function leaders.
• Provide ongoing mentorship and development to your team members.
• Recruit, hire and train exceptional talent.

Regional Vice President

Support Engineer

• Investigate and resolve novel, ambiguous, and system-wide issues
• Lead cross-functional teams to resolve critical, high-impact customer incidents
• Design, document, and deliver formal technical training programs
• Analyze product architecture and support data to identify long-term solutions
• Represent the support organization in product roadmap and architecture review
• Set the technical standard for support organization tickets quality
• Develop and roll out new diagnostic tools and troubleshooting guides
• Act as the primary technical lead for the highest-level incidents

Regional Vice President

Senior Technical Support Engineer – Night Shift