FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Mail Order Lead Technician
Advocate Aurora HealthMail Order Lead Technician overseeing pharmacy technician work in efficiency and compliance standards. Collaborating with pharmacists and team leadership in a regulated healthcare environment.
About the role
Key responsibilities & impact- Leads the shift or area/program by assigning, monitoring, and reviewing the progress and accuracy of technician work
- Acts as a resource for the team, providing day-to-day direction and guidance on complex issues, resolving conflicts when necessary and fostering a positive work environment
- Assists leadership with teammate interviewing, selection, development, and engagement
- Creates staff schedules and monitors performance, ensuring adherence to policies, procedures and compliance with regulatory standards
- Trains, orients, and educates team members, ensuring competency and completion of required training program
- Identifies quality improvement opportunities and collaborates with leadership to design and implement initiatives to enhance efficiency, safety and engagement
- Participates in performance improvement activities and ensures proper documentation and compliance with legal, regulatory, and accrediting bodies
- Monitors and maintains inventory levels, processes drug recalls and ensures appropriate handling of controlled substances
- Reviews billing processes, adjusts patient bills as necessary, and processes charges and credits for medications where appropriate
- Acts as a role model for safe, effective and efficient care, demonstrating the skills and knowledge necessary for pharmacy technicians
Requirements
What you’ll need- High School Diploma or GED equivalent
- Registration or licensure with state board of pharmacy per state of employment requirements
- Certification through Pharmacy Technician Certification Board (CPhT) or National Healthcareer Association (ExCPT)
- Typically, 3 years of work experience in applicable work setting
- Highly effective communication (written and verbal) and interpersonal skills
- Exceptional customer service, problem resolution and process development skills
- Demonstrated ability to maintain confidentiality, take initiative, and to work independently with minimal supervision
- Detail-oriented with the ability to handle multiple demands simultaneously
- Computer skills with Microsoft Office, email, internet access, electronic pharmacy management systems, and pharmacy ordering and inventory systems
Benefits
Comp & perks- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Pharmacy Management SystemsDrug Recall ProcessingBilling ProcessesPatient Billing AdjustmentsTraining and Development
Soft Skills
Effective CommunicationInterpersonal SkillsCustomer ServiceProblem ResolutionDetail-Oriented
Certifications
High School Diploma or GEDState Board of Pharmacy Registration