RN, Home Health Liaison

Advocate Aurora Health

RN-Home Health Liaison responsible for screening and completing referrals ensuring patients meet home care criteria. Collaborating with healthcare providers and managing home care services for patients.

Posted 6/25/2026part-timeRemote • Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $3,820 - $5,730 per hourWebsite

About the role

Key responsibilities & impact

Responsible for the screening and accurate completion of referrals to ensure patients meet agency admission criteria and comply with state and federal regulations.
Processes referrals for all programs (Traditional, Peds, and Infusion Therapy) from hospital sites, MD offices, utilizing standard work and determines whether patient qualifies for home care based on established guidelines.
Verifies home health care benefits according to payor plans.
Obtains authorizations for services as indicated.
Ensure physicians initial home care orders are obtained.
Identifies risk management situations and completes high risk referral process on all appropriate patients based on established guidelines.
Interprets company services, admission criteria and medical policies to referral sources and individuals seeking information.
Documents the initial plan of home health care and initiates interdisciplinary communication.
Interviews patients/families in the hospital or SNF, to assess and evaluate patient for home care appropriateness.
Works in conjunction with the care management staff to assist the patient/family in the initiation of home care services. Responds to inquiries regarding home care services.
Works within established productivity guidelines for assigned site(s). Reports productivity to supervisor daily.
Trains patient/families in using equipment (e.g. pump) at home. Provide quality customer service; promote collaboration/coordination between referral sources and home care services to promote continuity of care and utilization of home care resources effectively.

Requirements

What you’ll need

RN with 3-4 years’ experience
1-2 years in home care preferred
Very good communication skills
Knowledge of Medicare rules and regulations
Experience in multi-tasking on multiple computer systems
Strong customer service skills
Working knowledge of managed care environment
Critical thinking skills
Current RN licensure

Benefits

Comp & perks

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

RNhome carereferral processingrisk managementpatient assessmentinterdisciplinary communicationauthorization for servicesdocumentationMedicare rulesmanaged care

Soft Skills

communicationcustomer servicecritical thinkingmulti-taskingcollaborationcoordination

Certifications

current RN licensure