Advocate Aurora Health

Senior Ambulatory Services Manager

Advocate Aurora Health

full-time

Posted on:

Location Type: Office

Location: Charlotte • North Carolina • 🇺🇸 United States

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Salary

💰 $38 - $56 per hour

Job Level

Senior

About the role

  • Oversees the daily operations of the practice with the physician co-leader including scheduling and registration of patients, verification of insurance, clinical work-up, treatment and flow of patients, capture of clinical information in the EMR, proper coding and charging of services rendered, scheduling and pre-certification of specialty referrals and ancillary services, collection of co-pays and co-insurance payments
  • Ensures practice operations and team members are knowledgeable of and in compliance with regulatory, licensing, and accrediting agency standards and applicable state and federal laws and Advocate Health policies and procedures
  • Promotes effective communication with providers and staff through daily huddles, regularly scheduled staff meetings, or other means
  • Analyzes data with physician co-leader, using data to work collaboratively to enhance performance, clinical outcomes and patient satisfaction
  • Demonstrates fluency in the EMR/Canopy, implementing and monitoring utilization for preventive medicine and disease management; achieves Appropriate Care Measures of Quality and Meaningful Use of the EMR
  • Recruits qualified staff and provides regular performance feedback and evaluation
  • Manages practice efficiency, utilization of resources, staff scheduling, and seeks to minimize operational costs
  • Promotes financial viability by effectively managing billing, collections, and budget processes, including proactive cost containment activities
  • Performs and maintains competency for Point-of-Care testing (waived and non-waived) ensuring compliance with Advocate Health policies and applicable regulations

Requirements

  • High School Diploma or GED required
  • Excellent written and spoken communications skills in English are required
  • May lift and carry up to 40 pounds on an intermittent basis
  • Must demonstrate the ability to communicate with individuals and groups effectively
  • Must possess critical thinking and ability to concentrate
  • Must be able to work with high volume of activities/projects with short deadlines
  • Must be able to deal with intense, emotionally charged issues
  • Work can require non-traditional hours (early mornings or late evenings and/or weekends)
  • Bachelor's Degree strongly preferred
  • Relevant certifications (MGMA, ACHE or the Professional Association of Health Care Office Management) are preferred
  • At least 1 year of experience in a medical practice (or completion of a practice manager training program), including managing the financials (billing, collection, etc.) in a medical facility environment, is desired
  • Bilingual in other language/s based on working location and relevant patient population is preferred
  • The ideal candidate would have a masters degree with previous practice management experience and cardiology exposure
Benefits
  • Benefits Eligible: Yes
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Competitive compensation
  • Generous retirement offerings
  • Programs that invest in your career development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
EMRcodingbillingcollectionsPoint-of-Care testingdata analysisschedulinginsurance verificationbudget managementclinical work-up
Soft skills
communicationcritical thinkingteam managementperformance feedbackproblem-solvingtime managementinterpersonal skillsadaptabilityemotional intelligenceorganizational skills
Certifications
MGMAACHEProfessional Association of Health Care Office Management
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