Patient Education Program Manager

Advocate Aurora Health

. Supports the enterprise health literacy and patient education strategy by managing system-wide patient education programs, ensuring accessible, culturally appropriate, high-quality materials aligned with Advocate Health Purpose & Commitments and high reliability principles.

Posted 5/9/2026full-timeRemote • Alabama, Illinois, North Carolina, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $4,415 - $6,625 per monthWebsite

About the role

Key responsibilities & impact

Supports the enterprise health literacy and patient education strategy by managing system-wide patient education programs, ensuring accessible, culturally appropriate, high-quality materials aligned with Advocate Health Purpose & Commitments and high reliability principles.
Manage the development, implementation, and optimization of enterprise patient education resources aligned with Advocate Health Purpose & Commitments and health literacy best practices.
Ensure all patient-facing education content meets standards for readability, cultural/linguistic appropriateness, accessibility, accuracy, and alignment with high reliability communication expectations.
Coordinate with clinical teams, Digital, Marketing/Communications, Patient Experience, Health Equity, and Compliance to standardize patient education workflows and content governance.
Maintain strong vendor relationships for patient education technologies, ensuring systems function reliably and support efficient clinical workflows.
Support integration of patient education into EHR workflows, digital platforms, and care pathways to enhance comprehension and engagement.
Collect, analyze, and report data on patient education utilization, effectiveness, outcomes, and equity insights to inform continuous improvement.
Partner with the Health Literacy Associate Director to advance system-wide education standards, governance models, and improvement initiatives.
Facilitate training and capability building for staff on patient education tools, best practices, cultural competence, and communication expectations.
Engage patient advisory groups and frontline clinicians to ensure patient-centered design and continuous feedback in education resources.
Represent the patient education program in enterprise forums and contribute to cross-departmental initiatives supporting safety, quality, and experience.

Requirements

What you’ll need

Bachelor’s degree required; Master’s in Health Education, Public Health, Nursing, or related field preferred.
Typically requires 5 years' experience in patient education, health literacy, instructional design, or healthcare program management.
Program management experience
Clinical experience
MS Office tools
Epic and/or Workday experience
Knowledge of adult learning principles, digital education tools, health literacy, accessibility, cultural competence, and healthcare workflows.

Benefits

Comp & perks

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

patient educationhealth literacyinstructional designprogram managementclinical experienceadult learning principlesdigital education toolsaccessibilitycultural competencehealthcare workflows

Soft Skills

communicationcollaborationtrainingcapability buildingvendor relationship managementdata analysiscontinuous improvementpatient-centered designfeedback facilitationcross-departmental collaboration

Certifications

Bachelor's degreeMaster's in Health EducationMaster's in Public HealthMaster's in Nursing