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EPIC Applications Analyst Associate – OpTime, Anesthesia
Advocate Aurora Health. Works with users and leadership to develop and/or modify procedures because of workflow process changes related to Epic clinical and business application use .
Posted 5/1/2026full-timeIllinois, Wisconsin • 🇺🇸 United StatesJuniorMid-Level💰 $31 - $46 per hourWebsite
About the role
Key responsibilities & impact- Works with users and leadership to develop and/or modify procedures because of workflow process changes related to Epic clinical and business application use
- Effectively explains the functioning of the assigned Epic applications and related systems to the users
- Assists users with using the full functionality of the applications
- Prepares input for the requirements definition including user procedures, flowcharts and preliminary report and screen definition
- Assists in the development of effective unit, integration, system, and end-user acceptance testing through execution of the tests and tracking of problem reports
- Works with users and team members to set priority for user requests and reviews and clarifies user requests
- Documents current workflows, specifications, user manuals, procedures, and other relevant information
- Completes all change and quality control documentation using department standards
- Tracks standardized projects, with appropriate assistance from team/technical staff, for the Epic application areas involved and keeps users and management informed on progress and potential delays
- Monitors and documents post-implementation problems and revision requests
- Identifies ongoing application system issues for all assigned applications and communicate patterns to Sr./Lead Application Product Analyst
- Maintains product documentation including requirements, functional specifications, installation instructions, product test procedures, troubleshooting guidelines
- Assists in the appropriate completion of all change and quality control documentation using department standards
- Assists in communicating project status and upgrades to clinic users, including any potential delays/downtime related to applications
- Develops and maintains a thorough knowledge of the clinical/laboratory and/or business operations for their supported Epic applications
- Assists with the scheduling and managing application version upgrades for assigned systems
- Participates in the maintenance, enhancement, and interface of assigned applications
- Troubleshoots and resolves user problems
Requirements
What you’ll need- Bachelor's Degree (or equivalent knowledge) in Computer Science or related field
- Typically requires 1 year of experience in automated laboratory and/or business systems
- Basic knowledge of computer operating platforms, applications software, and network software
- Demonstrated analytical skills necessary to make sound recommendations based on data analysis and business needs, assuring maximum productivity and continuous process improvement
- Proficiency in the Microsoft Office Suite (Word, PowerPoint, Excel, Access) or similar products and basic knowledge of large-scale automated systems
- Ability to prepare, import, and manipulate information in spreadsheets and databases
- Basic knowledge and ability in the use of project management software, tools, and methodologies
- Knowledge, understanding and ability to follow change management processes
- Ability to handle multiple tasks, set appropriate priorities, and accomplish assignments in a thorough and timely manner
Benefits
Comp & perks- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Epic applicationsautomated laboratory systemsbusiness systemsdata analysisprocess improvementproject managementuser acceptance testingtroubleshootingdocumentationworkflow analysis
Soft Skills
analytical skillscommunicationprioritizationtime managementproblem-solvingcollaborationattention to detailadaptabilityuser supportteamwork
Certifications
Bachelor's Degree in Computer Sciencerelated field knowledge