Account Manager – SaaS, AdTech, MarTech

Adverity

Account Manager driving revenue growth through strategic upsells and relationship management at Adverity. Engaging executive stakeholders and enhancing customer value in the SaaS/AdTech sector.

Posted 6/18/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Drive revenue growth through strategic upsells and cross-sells, aligning Adverity’s evolving capabilities (e.g., AI analytics, Data Quality) with customer pain points.
Proactively identify commercial opportunities within your portfolio, turning business challenges into expansion conversations.
Build and deliver compelling, data-backed business cases that connect product functionality to measurable ROI and strategic business outcomes.
Consistently exceed Net Revenue Retention (NRR) targets by unlocking new revenue streams and minimizing contraction.
Position Adverity as a critical pillar in the customer’s data strategy, steering conversations away from features and toward long-term value.
Own the commercial execution of your accounts end-to-end—from opportunity spotting to deal closing and internal alignment.
Build deep, multi-threaded relationships with executive stakeholders to secure influence and elevate commercial positioning.
Anticipate renewal risks early and neutralize churn threats with value reinforcement and competitive differentiation.
Maintain rigorous CRM documentation to support account planning, forecasting, and stakeholder visibility.
Champion the customer’s voice across internal teams to ensure our roadmap and services fuel commercial expansion and retention.

Requirements

What you’ll need

Proven track record of driving revenue expansion in SaaS, ideally in a Data Platform or AdTech / MarTech environment.
Strong sales instincts with demonstrated success in identifying, developing, and closing upsell and cross-sell opportunities.
Skilled in crafting persuasive business cases and commercial narratives tied to customer KPIs and ROI outcomes.
Deep understanding of enterprise buying cycles, commercial drivers, and stakeholder motivations.
Comfortable engaging and influencing executive-level stakeholders and economic buyers to drive deal progression.
Experience navigating complex accounts and multi-threaded relationships to accelerate commercial outcomes.
Strong financial and strategic acumen—able to link data and product features to top-line impact.
Proficiency in CRM and success tools (e.g., Gainsight), including forecasting, account planning, and stakeholder mapping.
Effective at using AI tools and modern productivity tech to streamline operations and focus on revenue-driving activities.
Self-directed and outcome-obsessed, with a relentless focus on growth.

Benefits

Comp & perks

Flexible working hours and home-office
Internal shares program (EDPP)
Regular team events (also remote)
Sustainable merch for all employees
Adverity Social Responsibility Days (+1 day paid off)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

revenue expansionupsellcross-sellbusiness case developmentdata analyticsfinancial acumenstrategic acumenenterprise buying cyclesstakeholder mappingcustomer KPIs

Soft Skills

sales instinctsrelationship buildinginfluencing skillscommunicationself-directedoutcome-focusedstrategic thinkingproblem-solvingnegotiationcustomer advocacy