Salary
💰 $105,000 - $110,000 per year
About the role
- We are looking for an enthusiastic Implementation Consultant to help onboard our customers to the Adverity platform. In this role, you will be their trusted advisor, ensuring a successful integration, clear communication, and personalised training to unleash the full power of Adverity.
- This is a full-time position based in our New York office or you can work remotely from the East Coast (with a willingness to occasionally travel to the office).
- Manage and support customer onboarding projects.
- Understand specific needs to offer tailored advice for optimal platform use aligned with business goals.
- Identify and understand our customer’s individual requirements for the implementation of new data sources.
- Conduct training sessions to enhance platform adoption and retention.
- Proactively keep our customers informed about the progress of projects and ensure that all deadlines are met.
- If this vacancy is filled in New York, the salary range is $105,000.00 - $110,000.00 per year. In any case, we offer competitive salaries depending on your qualifications and experience.
Requirements
- 4+ years of relevant work experience in customer success, implementation, or professional services at a martech/adtech SaaS company or in a Media agency.
- Strong IT affinity and experience with ideally Rest APIs and/or SQL in a SaaS environment.
- Completed Bachelor's Degree in any field.
- Analytical, problem-solving mindset; customer orientation, teamwork, organizational, communication, effective time management skills.